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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 163910446
Report Date: 03/25/2025
Date Signed: 03/25/2025 10:29:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2025 and conducted by Evaluator Octavia Nolan
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250128155920
FACILITY NAME:DE LA CRUZ, ALICIA FAMILY CHILD CAREFACILITY NUMBER:
163910446
ADMINISTRATOR:DE LA CRUZ, ALICIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 717-9494
CITY:HANFORDSTATE: CAZIP CODE:
93230
CAPACITY:14CENSUS: 4DATE:
03/25/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:TIME COMPLETED:
10:45 AM
ALLEGATION(S):
1
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9
Staff hit child
INVESTIGATION FINDINGS:
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2
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5
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9
10
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12
13
On 03/25/2025, Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection. LPA met with Licensee Alicia De la Cruz and a census was taken. The purpose of today’s inspection is to close the complaint investigation and deliver findings.

During the course of the investigation, LPA conducted interviews, reviewed facility records and obtained documents. The allegation of staff hit child was investigated and based off interviews there is no indication that staff hit a child in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited.

Exit interview conducted with Licensee Alicia De la Cruz. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia BrannonTELEPHONE: (559) 243-4588
LICENSING EVALUATOR NAME: Octavia NolanTELEPHONE: (559) 593-4945
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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