185406531-6-27-2019-13-CC-EVIA-BDWLCF-20190709083812

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 185406531
Report Date: 06/27/2019
Date Signed: 06/27/2019 10:04:23 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2019 and conducted by Evaluator Patricia Pacheco

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20190508101630

FACILITY NAME:	JOYNER, THERESA FAMILY CHILD CARE HOME		FACILITY NUMBER:	185406531
ADMINISTRATOR:	JOYNER, THERESA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 251-3692
CITY:	LITCHFIELD	STATE: CA	ZIP CODE:	96117
CAPACITY:	14	CENSUS:	DATE:	06/27/2019
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Theresa Joyner		TIME COMPLETED:	10:10 AM

ALLEGATION(S):

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Lack of supervision resulting in child sustaining multiple bite injuries.
Licensee failed to meet a child's diapering needs resulting in a rash.

INVESTIGATION FINDINGS:

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A subsequent complaint investigation inspection was conducted at the facility by Licensing Program Analysts (LPA) Christen Krogstad and Patricia Pacheco. It has been alleged that the licensee failed to appropriately supervise the children resulting in a child sustaining multiple bite injuries. On 05/15/19, LPAs met with the licensee and discussed the allegation. The licensee stated that Child 1 and Child 2 have been biting but there have been no bites that resulted in breaking of skin. The licensee stated that she and her assistant have been talking to the children when they bite and watching to try to redirect if they see that it may be happening. During the initial inspection on 05/15/19 and today’s inspection, LPA's observed that the licensee and her assistant were providing additional supervision to children who have been biting. Witness and staff interviews were conducted, it was corroborated that children have bitten other children, but they have been witnessed by the licensee or her assistant and they have not resulted in any major injuries. Based on the available information, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred and the findings are unsubstantiated.

***continued on LIC 9099C***

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Patricia Pacheco	TELEPHONE: 530-895-5886
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20190508101630

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: JOYNER, THERESA FAMILY CHILD CARE HOME	FACILITY NUMBER: 185406531
	VISIT DATE: 06/27/2019

NARRATIVE

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It has been alleged that the licensee failed to meet a child's diapering needs resulting in a diaper rash. The licensee stated that she has not had any children with rashes. The licensee stated that there was a child who had a soiled diaper and when she was about to change the diaper, the child's authorized representative arrived and changed the child themselves. During the initial inspection on 05/15/19 and today’s inspection, there were no children observed to be soiled. During the course of investigation, staff and witness interviews were conducted and it was corroborated that children have not been observed to not be changed out of soiled diapers in a timely manner resulting in a rash. Based on the available information, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred and the findings are unsubstantiated.

No deficiencies were cited during today’s inspection. This report was reviewed with the licensee and appeal rights were provided. Notice of site visit must be posted for 30 days from today’s date.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Patricia Pacheco	TELEPHONE: 530-895-5886
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2019

LIC9099 (FAS) - (06/04)

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