191200283-9-27-2022-33-CC-BVON-CKDPGS-20221020111846

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191200283
Report Date: 09/27/2022
Date Signed: 09/27/2022 02:14:36 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2022 and conducted by Evaluator Steven Tung

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20220721101548

FACILITY NAME:	MONTROSE PRESCHOOL & INFANT CARE		FACILITY NUMBER:	191200283
ADMINISTRATOR:	TAYLOR, LINDA		FACILITY TYPE:	850
ADDRESS:	2700 MONTROSE AVENUE		TELEPHONE:	(818) 249-4048
CITY:	MONTROSE	STATE: CA	ZIP CODE:	91020
CAPACITY:	65	CENSUS: 22	DATE:	09/27/2022
		UNANNOUNCED	TIME BEGAN:	01:35 PM
MET WITH:	Geovana Hernandez - Assistant Director		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff are not preventing inappropriate interactions between day care children

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Steven Tung on 9/27/22. A risk assessment was conducted, and appropriate PPE was used. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 7/21/2022. LPA met with Assistant Director Geovana Hernandez to whom the purpose of the inspection was announced.

Throughout the course of the investigation, interviews were conducted with staff, children, and parents. LPA also reviewed and obtained copies of class rosters, children’s rosters, incident reports, teachers’ emails and notes, children’s records, and a doctor’s note.

Complaint alleges that staff are not preventing inappropriate interactions between day care children. Complaint also alleges that unusual incidents involving day care children were not reported.

Page 1

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Steven Tung
LICENSING EVALUATOR SIGNATURE:	DATE: 09/27/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220721101548

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTROSE PRESCHOOL & INFANT CARE	FACILITY NUMBER: 191200283
	VISIT DATE: 09/27/2022

NARRATIVE

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LPA obtained additional details regarding allegations during interview with the complainant. Child #2 (C2) was seen by C2’s doctor and C2’s doctor did not disclose any concerns. Complainant also disclosed that C2 complained about pain at beginning “maybe April and definitely May.”

Regarding allegation #1 Staff are not preventing inappropriate interactions between day care children, LPA conducted interviews with the complainant, children attending the facility, staff, and parents. There were no disclosures made by children.

Staff disclosures were consistent in that they have not observed any adult or child inappropriately touching another child at the facility and they have not received a report of any adult or child inappropriately touching other children at the facility.

During parent interviews, statements corroborated that they do not have any concerns with the facility and that their children enjoy attending the daycare.

This agency has investigated the complaint alleging staff are not preventing inappropriate interactions between day care children. Based upon the evidence as presented above, the allegations have been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted with Assistant Director Geovana Hernandez.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Steven Tung
LICENSING EVALUATOR SIGNATURE:	DATE: 09/27/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2022

LIC9099 (FAS) - (06/04)

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