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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191202090
Report Date: 05/17/2023
Date Signed: 05/17/2023 04:11:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2023 and conducted by Evaluator Crystal Green
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230302093050
FACILITY NAME:ST GEORGE'S NURSERY SCHOOLFACILITY NUMBER:
191202090
ADMINISTRATOR:LILY TALAMANTESFACILITY TYPE:
850
ADDRESS:808 FOOTHILL BLVDTELEPHONE:
(818) 790-3842
CITY:LA CANADASTATE: CAZIP CODE:
91011
CAPACITY:84CENSUS: 20DATE:
05/17/2023
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Lily Talamantes TIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Facility is operating outside of license terms and conditions
Proper staff-child ratios are not maintained at all times
Staff leave daycare children unattended
Staff with signs of illness provide care and supervision to day care children
Facility staff are unqualified
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Crystal Green conducted an unannounced follow-up to a complaint inspection. Upon arrival, Licensing Staff was greeted by Church Office Staff. Director, Lily Talamantes arrived shortly after. Census was taken. The purpose of the inspection is to deliver findings for the above complaint allegations.

During the investigation, LPA conducted interviews with staff and parents of children enrolled and obtained and reviewed documentation related to the above allegations. Regarding the allegation of the facility operating outside of license terms and conditions, it was discovered that (2) children were enrolled in the Preschool Program before their 2nd birthday. The license issued to the licensee only allows for enrollment of children who have already obtained the age of 2 until 5 years of age. This allegation is found be substantiated Based on enrollment documentation reviewed.

Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal GreenTELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2023 and conducted by Evaluator Crystal Green
COMPLAINT CONTROL NUMBER: 33-CC-20230302093050

FACILITY NAME:ST GEORGE'S NURSERY SCHOOLFACILITY NUMBER:
191202090
ADMINISTRATOR:LILY TALAMANTESFACILITY TYPE:
850
ADDRESS:808 FOOTHILL BLVDTELEPHONE:
(818) 790-3842
CITY:LA CANADASTATE: CAZIP CODE:
91011
CAPACITY:84CENSUS: DATE:
05/17/2023
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:TIME COMPLETED:
04:30 PM
ALLEGATION(S):
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9
Napping equipment is not properly arranged
Foods served to children is not handled in a safe manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Crystal Green conducted an unannounced follow-up to a complaint inspection. Upon arrival, Licensing Staff was greeted by Church Office Staff. Director, Lily Talamantes arrived shortly after. Census was taken. The purpose of the inspection is to deliver findings for the above complaint allegations.

The above allegations state napping equipment is not properly arranged and foods served to children are not handled in a safe manner. During the course of this investigation, Licensing staff conducted staff interviews and obtained documents. Based on the information obtained from the interviews and document reviewed, at this time there is not enough evidence to support the above allegations. Therefore, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, the above allegations are deemed unsubstantiated.
Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal GreenTELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 33-CC-20230302093050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ST GEORGE'S NURSERY SCHOOL
FACILITY NUMBER: 191202090
VISIT DATE: 05/17/2023
NARRATIVE
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Exit interview was conducted with Director and was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.


page 2 of 2
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal GreenTELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 33-CC-20230302093050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ST GEORGE'S NURSERY SCHOOL
FACILITY NUMBER: 191202090
VISIT DATE: 05/17/2023
NARRATIVE
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Regarding the allegations of proper staff-child ratios are not maintained at all times, Facility staff being unqualified and staff leaving daycare children unattended. During interviews, it was disclosed that the director did not provide coverage or assistance to staff who needed to step away to utilize the restroom or take breaks. After the staff made the director aware that they needed assistance, the facility’s director instructed the staff to remain in the classroom. Per Staff, Director refused to assist staff after being informed of the situation. This resulted in staff having to leave the children unattended. LPA observed the facility’s operation on April 12, 2023 and obtained the staff schedules. It was discovered that the facility has limited staff to allow for staff emergency breaks and lunch. LPA observed that staff #5, hired as a teacher, was scheduled by the director to leave at 12 pm, leaving staff #2, hired as a teacher aide, alone to care for the remaining children. The regulation states that an aide shall work only under the direct supervision of a teacher.

Regarding the allegation, staff with signs of illness provide care and supervision to daycare children. During this investigation, disclosures were made that staff informed the director of having signs of illness; however, they were instructed to remain at the facility to care for children, which posed a risk to the health and safety of the children in care.

Based on LPA’s observations, interviews conducted and record reviews, the preponderance of evidence standard has been met, therefore, the above allegations are found to be substantiated. California Code of Regulations (Title 22 Division & Chapter), are being cited on the attached deficiencies page LIC 9099-D.

An exit interview was conducted with the Director and was provided a copy of their appeal rights (LIC 9058), and their signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Upon receipt of this report, the licensee shall post ANY licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the director will provide copies to the parents of the children in care for up to one year. A copy of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports was explained and provided to the Director. Page 2of 2
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal GreenTELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 33-CC-20230302093050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ST GEORGE'S NURSERY SCHOOL
FACILITY NUMBER: 191202090
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/19/2023
Section Cited
CCR
101229(a)(1)
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101229(a)(1)Responsibility for Providing Care and Supervision:(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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The department has received notification that the licensee is surrendering their license effective June 5, 2023. Due to the facility closing, the director must submit proof of notifying the parents of enrolled children by submitting signed copies of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports by May 19, 2023.
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The requirement is not met as evidenced by disclosure during interviews conducted and document review. This poses an immediate risk to the health and safety of children in care.
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Type A
05/19/2023
Section Cited
CCR
101161(a)
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101161(a) Limitations on Capacity and Ambulatory Status: (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
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The department has received notification that the licensee is surrendering their license effective June 5, 2023. Due to the facility closing, the director must submit proof of notifying the parents of enrolled children by submitting signed copies of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports by May 19, 2023.
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The requirement is not met as evidenced by disclosure during interviews conducted and document review. This poses an immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal GreenTELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 33-CC-20230302093050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ST GEORGE'S NURSERY SCHOOL
FACILITY NUMBER: 191202090
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/17/2023
Section Cited
CCR
101223(a)(2)
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101223(a)(2)Personal Rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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The department has received notification that the licensee is surrendering their license effective June 5, 2023. Due to the facility closing, the director must submit proof of notifying the parents of enrolled children by submitting signed copies of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports by May 19, 2023.
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The requirement is not met as evidenced by disclosure during interviews conducted and document review. This poses an immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal GreenTELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2023
LIC9099 (FAS) - (06/04)
Page: 6 of 6