191204383-11-22-2019-30-CC-SJSN-BJBAAK-20191126230317

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191204383
Report Date: 11/22/2019
Date Signed: 11/22/2019 02:55:31 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2019 and conducted by Evaluator Sabrina Martinez

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20191113160323

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	191204383
ADMINISTRATOR:	JACQUELINE MORSE		FACILITY TYPE:	850
ADDRESS:	16901 LASSEN STREET		TELEPHONE:	(818) 368-5334
CITY:	NORTH HILLS	STATE: CA	ZIP CODE:	91343
CAPACITY:	60	CENSUS: 21	DATE:	11/22/2019
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Christina Barton-Torp, Assistant Director		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff conduct poses a risk to children in care.

INVESTIGATION FINDINGS:

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On 11/22/2019, Licensing Program Analyst (LPA) Sabrina Martinez conducted an unannounced visit at Kindercare Learning Center located at 16901 Lassen Street, North Hills, CA 91343 for the purpose of investigating the above-mentioned allegation. LPA met with Christina Barton-Torp, Assistant Director, and discussed the purpose of the visit.

During this inspection, LPA conducted interviews with facility staff, day care children and day care parents.

Based on the information gathered throughout the course of the investigation, the allegation that staff conduct poses a risk to children in care is unsubstantiated.A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

An exit interview was conducted with Christina Barton-Torp, Assistant Director.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Sabrina Martinez	TELEPHONE: (424) 301-3059
LICENSING EVALUATOR SIGNATURE:	DATE: 11/22/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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