<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191501824
Report Date: 10/08/2025
Date Signed: 10/08/2025 12:44:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2025 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250829092031
FACILITY NAME:DOWNEY UNITED METHODIST CHURCH NURSERY SCHOOLFACILITY NUMBER:
191501824
ADMINISTRATOR:CYNTHIA CRUZFACILITY TYPE:
850
ADDRESS:10801 S DOWNEY AVETELEPHONE:
(562) 923-8719
CITY:DOWNEYSTATE: CAZIP CODE:
90241
CAPACITY:76CENSUS: 58DATE:
10/08/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Cynthia CruzTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not prevent a day care child from hitting another child.
Facility did not have a first aid kit readily accessible.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) T. Tran arrived at the licensed facility purpose of concluding for the above complaint allegation. LPA met with the Center Director, Cynthia Cruz and toured the facility. LPA observed the facility maintaining proper adult to child ratios.
Based upon the evidence obtained through records reviews and interviews with staff, children, and others. On 08/27/25 there was a head injury incident involving two children. It happened during free choice time there were 12 children with 2 staff. Staff that supervised the carpet area were interacting with another child and did not observe the incident. As soon as the staff heard the child cry, appropriate care was provided, and parents contacted. LPA observed the facility maintain a first aid kit located by the director’s office accessible to staff but inaccessible to children. Therefore, due to the insufficient evidence that does not support, nor disprove the above allegation, staff did not prevent a day care from hitting another child is not valid and the facility has a fully stocked first aid kit available on site. And each classroom is equipped with a first aid kit. In this case, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
The copy of this report was explained and issued to facility representative, Cynthia Cruz.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1