191503832-11-16-2023-33-CC-BVON-CXZVKN-20231128153034

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191503832
Report Date: 11/16/2023
Date Signed: 11/16/2023 12:35:36 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2023 and conducted by Evaluator Roxana Lopez

COMPLAINT CONTROL NUMBER: 33-CC-20230927143812

FACILITY NAME:	MONTEREY PARK CHRISTIAN SCHOOL		FACILITY NUMBER:	191503832
ADMINISTRATOR:	SANDRA WONG		FACILITY TYPE:	850
ADDRESS:	1951 SOUTH GARFIELD AVE		TELEPHONE:	(323) 890-4545
CITY:	MONTEREY PARK	STATE: CA	ZIP CODE:	91754
CAPACITY:	96	CENSUS: 48	DATE:	11/16/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Director Sandra Wong		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Facility staff is not ensuring food is served in a safe and healthful manner
Facility is operating out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Roxana Lopez conducted a Complaint Investigation on this date. COVID risk assessment was conducted upon entry. The purpose of this visit is to provide findings of the complaint investigation which was received on 09/27/2023. LPA met with Sandra Wong, Director to whom the purpose of the inspection was announced. A tour of the facility was given, and census was taken.

Throughout the course of the investigation, interviews were conducted with staff, children, and parents. LPA also reviewed and obtained copies of children’s rosters, personnel report and other documentation.

Per initial complaint report, the complainant reported that lunch and milk is being served and being placed outside in hot weather infested with flies and that facility is operating out of ratio during nap time. Reporting party was not available to interview.
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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Roxana Lopez	TELEPHONE: (323) 854-5073
LICENSING EVALUATOR SIGNATURE:	DATE: 11/16/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 33-CC-20230927143812

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTEREY PARK CHRISTIAN SCHOOL	FACILITY NUMBER: 191503832
	VISIT DATE: 11/16/2023

NARRATIVE

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In regards to allegation # 1 Facility staff is not ensuring food is served in a safe and healthful manner and allegation # 2 facility is operating out of ratio during nap, LPA conducted interviews with staff children and parents.

LPA conducted interviews with 5 staff in regards to allegation # 1 facility staff is not ensuring food is served in a safe and healthful manner- All staff disclosed that all meals are done outside and meals including milk is taken outdoors 15 minutes before lunch and food is covered by seran wrap. Milk is served on a pitcher but it is not kept cool while outdoors. Staff corroborated that there is a fly problem- per staff # 2 they’ve taught the children the “sho-fly song” and remind the children to eat and sho- flies away. 4 out 5 staff interviews disclosed that they have observed flies landing on children's food.

In regards to allegation # 2 facility is operating out of ratio during nap- 2 out of 5 staff interviews disclosed being out of ratio during nap time. Staff disclosed having 48 children with 2 teachers with more than 14 children awake making them out of ratio.

LPA conducted interviews with parents and children- 1 parent interview disclosed seeing facility out of ratio once. 2 children's interviews disclosed seeing flies during meal times and flies landing on their foods. Children corroborated shooing flies away.

This agency has investigated the complaint alleging that lunch and milk is being placed outside in hot weather infested with flies and facility being out of ratio during nap time. Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of the evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 3 (FCC) (1 DCC) number) are being cited on the attached LIC9099D.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with facility representative Sandra Wong.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Roxana Lopez	TELEPHONE: (323) 854-5073
LICENSING EVALUATOR SIGNATURE:	DATE: 11/16/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 5

Control Number 33-CC-20230927143812

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTEREY PARK CHRISTIAN SCHOOL	FACILITY NUMBER: 191503832
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/16/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 12/04/2023 Section Cited CCR 101227(a)(1)	1 2 3 4 5 6 7	Food Services (a) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe..All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement is not met as evidenced by	1 2 3 4 5 6 7	Per Director they will submit a written plan on how they will mantain food safe for children in care. A meeting will be held with staff and plan, meeting notes and sign in sheet will be provided to LPA by POC due date of 12/4/2023. Per Director they have purchased fly fans- and are adding ice pack to keep milk
	8 9 10 11 12 13 14	Based on interviews , the licensee did not comply with the section cited above in that interviews disclosed a fly problem, flies have been observed to land on food and milk was not kept cool which poses/posed a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	cool when outdoors.
Type B 12/04/2023 Section Cited CCR 101230(c)	1 2 3 4 5 6 7	Activities(c) A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center. This requirement is not met as evidenced by	1 2 3 4 5 6 7	Per Director they will submit a written plan on how they will mantain ratio during nap time. A meeting will be held with staff and plan, meeting notes and sign in sheet will be provided to LPA by POC due date of 12/4/2023.
	8 9 10 11 12 13 14	Based on interviews , the licensee did not comply with the section cited above in that interviews disclosed staff being out of ratio during nap time, which poses/posed a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Roxana Lopez	TELEPHONE: (323) 854-5073
LICENSING EVALUATOR SIGNATURE:	DATE: 11/16/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023

LIC9099 (FAS) - (06/04)

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