191590259-12-22-2022-33-CC-CGUA-CMTVF8-20230106152330

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191590259
Report Date: 12/22/2022
Date Signed: 12/22/2022 02:50:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2022 and conducted by Evaluator Nolan Tcheng

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20221110142353

FACILITY NAME:	BALDWIN PARK CHILDREN'S CENTER		FACILITY NUMBER:	191590259
ADMINISTRATOR:	REBECCA JIMENEZ BARLOW		FACILITY TYPE:	850
ADDRESS:	13529 FRANCISQUITO		TELEPHONE:	(626) 337-2711
CITY:	BALDWIN PARK	STATE: CA	ZIP CODE:	91706
CAPACITY:	204	CENSUS:	DATE:	12/22/2022
		UNANNOUNCED	TIME BEGAN:	02:07 PM
MET WITH:	Rebecca Jimenez Barlow - Program Manager		TIME COMPLETED:	03:12 PM

ALLEGATION(S):

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Personal Rights
Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Nolan Tcheng and Veronica Martinez-Garza conducted an unannounced inspection for the purpose of delivering complaint findings. Upon arrival at 2:07pm, LPAs was greeted by Program Manager Rebecca Jimenez Barlow, to whom the purpose of the inspection was explained. At 2:15pm, LPAs given a tour of the facility where there were children present at the time of inspection.

Census was taken. Room 1 had 4 children with 2 staff members. Room 2 had 4 children with 2 staff members, Room 3 had 8 children with 3 staff members, Room 4 was unoccupied, Room 5 had 4 children with 4 staff members, and Room 6 had 9 children with 4 staff members

During the course of the investigation, interviews were conducted with five staff, three children, and six parents. Child file review was conducted. LPA obtained documentation in the form of Facility Roster, Sign in/out sheet, daily activity schedule, and Call log photo.
REPORT CONTINUES PAGE 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 12/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 33-CC-20221110142353

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BALDWIN PARK CHILDREN'S CENTER	FACILITY NUMBER: 191590259
	VISIT DATE: 12/22/2022

NARRATIVE

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Information from the complainant indicates that staff left child in wet clothing for an extended period of time. Child was also not provided dignity in their relationship with others.

Director interview reveals that all parents are asked to provide extra clothing for their child. If there are no clothes available parents are contacted right away in order to either bring clothes or pick up their child. Director states Child #1 had jumped in a puddle and clothing had become wet. Parent was contacted in order to have child be picked up due to no extra clothes being present. Call log provided to LPA showed parent's phone number had been contacted at 10:40am on 11/09/2022. Sign in and out sheet notes parent signed child out on that date at 12:09pm due to "Wet no extra clothes." Director states that child took off socks and shoes and given dry socks to wear for the time being. Child was kept inside in order to prevent from getting wet further.

Staff interviews corroborated that parents are asked to provide additional clothing for their child and that a parent is called immediately if there are no extras available. No disclosures were made regarding the allegations.

Children interviews made no disclosures regarding the allegations.

Parent interviews made no disclosures regarding the allegations.

Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegations are Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies are being cited for the allegations listed above

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted with Program Manager Rebecca Jimenez Barlow, at 3pm. Copy of report provided.

END OF REPORT PAGE 2 of 2

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 12/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2022

LIC9099 (FAS) - (06/04)

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