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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191593046
Report Date: 07/10/2019
Date Signed: 07/10/2019 01:00:01 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/05/2019 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20190705170648
FACILITY NAME:ROSEMEAD EDUCATION CENTERFACILITY NUMBER:
191593046
ADMINISTRATOR:C. COTTEN, LI SUFACILITY TYPE:
850
ADDRESS:2662 WALNUT GROVE AVETELEPHONE:
(626) 572-8201
CITY:ROSEMEADSTATE: CAZIP CODE:
91770
CAPACITY:95CENSUS: 48DATE:
07/10/2019
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Li SuTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Facility staff operating out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Li Su.

During the inspection LPA Lee made observations, reviewed records, and conducted interviews in regards to the above allegation.

The complaint alleges that the facility is operating out of teacher child ratio by having one qualied staff member supervise 24 children. Upon arrival, areas identified on the facility sketch were inspected and a head count of all the children and staff members present at the facility were noted by LPA Lee. While providing a tour of the facility, the Director mentioned that two staff members were not available due to one calling in sick and another being on vacation. LPA Lee explained while that is unexpected circumstance, the head count will only account for children and staff members present on this date and time of the inspection.

Report Continues.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20190705170648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ROSEMEAD EDUCATION CENTER
FACILITY NUMBER: 191593046
VISIT DATE: 07/10/2019
NARRATIVE
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During the inspection LPA Lee observed that children were outside in the play yard that was separated by metal gate. One side of the gate was observed to have children from the Heritage school age license. Verification of the private school affidavit was observed during the inspection. On the other side, it was observed that there were 27 preschool children playing outside with Staff#1 and Staff#2. File reviews for both staff members confirm that Staff#1 and Staff#2 have the minium required units to be a qualified teacher. The maximum number of children that can be supervised by two qualified teachers is 24 children. Therefore, the facility was observed to be operating out of teacher child ratio..

Based on this information obtained during the inspection, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Section 101216.3 (a), are being cited on the attached LIC 9099D.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports Form during this inspection

The Notice of Site inspection (LIC 9213) and a copy of this report– must remain posted for 30 days during the hours of operation. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Li Su, Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

End of Report.

SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20190705170648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ROSEMEAD EDUCATION CENTER
FACILITY NUMBER: 191593046
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/10/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/11/2019
Section Cited
CCR
101216.3(a)
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Teacher-Child Ratio

There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. It was observed that two staff members were supervising a total of 27 children outside. This is an immediate risk to children in care.
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Director stated she will ensure that teacher child ratios are observed at all times even if unexpected shortage of staff members were to occur.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3