191596182-2-7-2024-33-CC-ACHO-D2FU2H-20240214141157

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191596182
Report Date: 02/07/2024
Date Signed: 02/07/2024 03:14:52 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2024 and conducted by Evaluator Jennifer Hua

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20240119132057

FACILITY NAME:	CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	191596182
ADMINISTRATOR:	TAMIKA ADDISON		FACILITY TYPE:	850
ADDRESS:	1100 N. GRAND AVE., BLDG. 70		TELEPHONE:	(909) 274-4920
CITY:	WALNUT	STATE: CA	ZIP CODE:	91789
CAPACITY:	182	CENSUS: 55	DATE:	02/07/2024
		UNANNOUNCED	TIME BEGAN:	02:40 PM
MET WITH:	Tamika Addison		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff did not prevent daycare child from being hit multiple times by another daycare child.
Staff did not prevent daycare children from bullying other daycare children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

This complaint inspection was conducted by Licensing Program Analyst (LPA) Jennifer Hua who met with Tamika Addison, director for the purpose of providing the findings for the above pending allegations. A Covid-19 risk assessment was conducted.

During the course, of the investigation, interviews were conducted with assistant director, day-care staff, children, reporting party (RP) , and witness. Child #1(C1) was not interviewed as they are non-verbal.

It was alleged that a child was throwing toys and not sharing. The child hit another child on the hand several times and slapped the child on the left side of the face. Staff did not console the child and staff did not stop children from bullying other children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jennifer Hua	TELEPHONE: (323) 981-3375
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 33-CC-20240119132057

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 191596182
	VISIT DATE: 02/07/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

According to the assistant director, there was a conflict between the children, staff intervened and checked on the children and observed no injuries. Staff did not have the opportunity to comfort (C1), as (C1) was already being comforted by the therapist who was working with the child at the time.

According to staff #2 (S2), (C1) came up to (C2) and wanted a toy that (C2) had, and (C1) tried to take a toy that (C2) had and (C2) yelled no and responded by hitting (C1). That's when S2 came and helped (C1) and came up to him and looked at him and made sure there were no injuries, and then S2 talked to (C2) about using his words. S2 was trying to help (C1) but the therapist came and took him and walked away with him. Then another staff helped (C1) because his diaper needed to be changed

According to staff #3 (S3), she was on the other side of the room and heard the cry from (C1) when she looked over, observed the therapist sitting on a chair in the quiet area and she had (C1) between her legs, she was comforting him, saw (S1) sitting on the floor with (C2) and talking to him.

According to staff #4 (S4), she was doing the diapering and when she came out, observed the situation was being addressed. (C1) was being consoled by the therapist and (S2). She then got (C1) to change his diaper.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jennifer Hua	TELEPHONE: (323) 981-3375
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024

LIC9099 (FAS) - (06/04)

Page: 5 of 5

Control Number 33-CC-20240119132057

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 191596182
	VISIT DATE: 02/07/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

According to the witness, (C1) had a figurine and (C2) had like a little house, then (C1) kept putting his finger in the little house and (C2) kept hitting his arm and taking the toy away. (S2) kept telling (C2) to use his words, and that's when (C2) hit (C1) in the face, and (C1) started crying and ran to me. (S2) was either still talking to (C2) or interacting with other children. I guided (C1) away to a different toy and then that's when (S3) came around and saw (C1) was sad and took (C2) to a different table to talk to him. After that, did not observe any staff comforting (C1). According to witness, staff did not check to see if (C1) was okay.

Children interviewed stated that the teacher will talk to them and say don’t hit. No other disclosures were made.

LPA found that there were conflicting statements between staff and witness. Based on the above, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview conducted with Director Tamika Addison. Copy of report provided and Notice of Site Visit provided and shall be posted for 30 days in an area accessible for review.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jennifer Hua	TELEPHONE: (323) 981-3375
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 5