191596580-2-2-2024-33-CC-CGUA-D2ARDU-20240209115630

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191596580
Report Date: 02/02/2024
Date Signed: 02/02/2024 12:12:39 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2023 and conducted by Evaluator Nolan Tcheng

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20231212141456

FACILITY NAME:	MARYVALE DAY CARE CENTER		FACILITY NUMBER:	191596580
ADMINISTRATOR:	MARCELA TORRES		FACILITY TYPE:	830
ADDRESS:	7600 E. GRAVES AVENUE		TELEPHONE:	(626) 280-6510
CITY:	ROSEMEAD	STATE: CA	ZIP CODE:	91770
CAPACITY:	40	CENSUS: 28	DATE:	02/02/2024
		UNANNOUNCED	TIME BEGAN:	11:50 AM
MET WITH:	Marcela Torres - Director		TIME COMPLETED:	12:50 PM

ALLEGATION(S):

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Lack of Supervision

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced subsequent inspection of a complaint investigation for the purpose of delivering complaint findings. Upon arrival at 11:50am, LPA met with Director Marcela Torres, to whom the purpose of the inspection was explained. Tour of the facility was provided. There were children present during the time of inspection.

Census was taken. There were 28 children with 10 staff members.

During the course of the investigation, interview with three staff members, four parents, and attempt to interview child was conducted. Documentation in the form of child care roster, incident report, ouch report, and pictures were obtained.

Information from the complainant indicates that there was not adequate supervision by staff, resulting in multiple injuries to a child in care. REPORT CONTINUES PAGE 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) -98-3391
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 02/02/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 33-CC-20231212141456

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MARYVALE DAY CARE CENTER	FACILITY NUMBER: 191596580
	VISIT DATE: 02/02/2024

NARRATIVE

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Staff interviews were conducted on 12/12/2023. Staff #1 (S1) stated there were two injuries that happened to Child #1 (C1). The first was when another child threw a puzzle piece and accidentally hit C1 in the eye. The second was out on the play yard where C1 slipped on sand that was in a play house and scratched part of their head. S1 states there was adequate supervision. Staff #2 (S2) stated that the incident with the puzzle piece happened because C1 just happened to be walking the path that the piece was thrown. S2 stated, “I saw it, I was cleaning the table and saw [them] dump the toys and I saw [C1] passing by, and [they] threw one and hit [C1] with it.” S2 was the first staff to respond to the injury in the outdoor play house but stated they heard C1 cry and then responded. Staff #3 (S3) disclosed that they could see in the play house from where they were positioned in the sand box. They stated they saw C1 fall inside the play house. S3 corroborated that there was sand in the play house that resulted in C1 slipping and falling. Pictures were obtained of the puzzle pieces and the play house area involved in C1’s injuries.

Parent interviews made no disclosures regarding the incident.

LPA reviewed all information gathered from interviews and observation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director Marcela Torres, at 12:45pm.

END OF REPORT PAGE 2 of 2

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) -98-3391
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 02/02/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 2