191597334-5-24-2022-33-CC-CGUA-CFNQGZ-20220623121019

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191597334
Report Date: 05/24/2022
Date Signed: 05/24/2022 04:09:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2022 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20220411143643

FACILITY NAME:	CHILDTIME CHILDREN'S CENTER		FACILITY NUMBER:	191597334
ADMINISTRATOR:	PAM DEEM		FACILITY TYPE:	850
ADDRESS:	1418 SOUTH VEGA		TELEPHONE:	(626) 289-3823
CITY:	ALHAMBRA	STATE: CA	ZIP CODE:	91801
CAPACITY:	82	CENSUS: 58	DATE:	05/24/2022
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Pam Deem		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff not following posted menu.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Seung Lee conducted un announced complaint inspection. Upon arrival LPA lee met with Director Pam Deem.

During the course of this investigation, LPA conducted interviews, reviewed records, and made observations in regards to the above allegation.

The complaint alleges that the facility is not following its posted menue for food served at the facility. During the two previous unannounced inspections, LPA Lee observed that the facility was following its posted menu for lunch. During the inspection conducted on this date, LPA Lee did observe that food served was slightly differented from the menu. The menu for this date was chicken pasta, peaches, and carrots. The children were served chicken pasta, peaches and pinapple, and zuchinni instead of carrots. While the facility did modify the meal served today, the change done was within the same food group. For example instead of carrots the children were served a different type of vegetable instead.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 05/24/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220411143643

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHILDTIME CHILDREN'S CENTER	FACILITY NUMBER: 191597334
	VISIT DATE: 05/24/2022

NARRATIVE

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LPA Lee also reviewed the parent handbook and observed that the section for meals served does inform the parents that the facility may make deviate from the menu at times but still provide a balanced meal with the required food groups in the meals. The change observed on this date does seem to align with the information provided in the parent handbook.

LPA Lee also observed that the kitchen had ingredients available for tomorrow and Thursday's meals that will be served. Although the facility did not follow the menu exactly. The change that was observed was still compliant with regulations and consistent with the policy stated in the parent handbook.

Based on the evidence collected during the investigation, the allegation that Staff not following the posted menu may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.

Exit interview conducted with Director Pam Deem. Appeal rights discussed and explained.

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 05/24/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2022

LIC9099 (FAS) - (06/04)

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