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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191597832
Report Date: 06/08/2021
Date Signed: 06/08/2021 04:13:56 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2021 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20210330112548

FACILITY NAME:MAOF CHILD CARE CENTER - DOWNEYFACILITY NUMBER:
191597832
ADMINISTRATOR:ARACELY GARCIAFACILITY TYPE:
850
ADDRESS:8100 TELEGRAPH ROADTELEPHONE:
(562) 806-5054
CITY:DOWNEYSTATE: CAZIP CODE:
90240
CAPACITY:80CENSUS: 26DATE:
06/08/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Aracely Garcia, SupervisorTIME COMPLETED:
04:25 PM
ALLEGATION(S):
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Personal Rights-Staff released child to person not on emergency card.
Personal Rights- Staff do not properly supervise children
Personal RIghts- Staff scream at child in care
Personal Rights- Staff forced children to remain outdoors
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Tiffanie Tran conducted an unannounced complaint inspection at the above facility for the purpose of deliver the final findings for the above complaint allegations. Upon arrival, LPA met with Site Supervisor, Aracely Garcia.
Based upon the evidence obtained during the course of the investigation through interview and records review, the evidence does not support, nor disprove the above allegations occurred at the facility. All the interviewed parties have never witnessed or had any concerns regarding a staff released a child to a person that was not listed on the emergency card or checking for a valid picture ID. All children were properly supervised. No one indicated that any staff screamed at children in care. For outdoor time, each classroom had scheduled between 45 minutes to an hour for outdoor play. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and issued to site supervisor.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie TranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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