191598510-11-18-2019-54-CC-BVON-BK9BWH-20191227002622

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191598510
Report Date: 11/18/2019
Date Signed: 11/18/2019 02:36:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2019 and conducted by Evaluator Rita Ramos

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20191007144032

FACILITY NAME:	CREATIVE DAY ACADEMY		FACILITY NUMBER:	191598510
ADMINISTRATOR:	RENEE ESTRADA		FACILITY TYPE:	850
ADDRESS:	8740 RAMONA STREET		TELEPHONE:	(562) 634-7527
CITY:	BELLFLOWER	STATE: CA	ZIP CODE:	90706
CAPACITY:	94	CENSUS: 57	DATE:	11/18/2019
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Renee Estrada, Director		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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Facility has infestation of insects.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Rita Ramos conducted an unannounced complaint inspection to the above facility. LPA met with Renee Estrada, Director, who guided analyst on a tour of the facility. There were 57 napping children with 4 staff upon arrival.

During the investigation LPA interviewed staff, obtained a copy of the facility roster, took pictures, and obtained copies of other supporting documentation.

Information provided by the reporting party indicates that the facility has a mosquito infestation.

Director stated that the facility does not have an infestation of insects. The facility has monthly pest contol inspections and in addition, the County Vector Control inspected and did not find any infestation.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3439
LICENSING EVALUATOR NAME: Rita Ramos	TELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:	DATE: 11/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20191007144032

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: CREATIVE DAY ACADEMY	FACILITY NUMBER: 191598510
	VISIT DATE: 11/18/2019

NARRATIVE

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Staff #2 disclosed that there was mosquitoes at the facility during the summer but, did not think it was an infestation since mosquitoes are everywhere and not just the facility. Staff #3 and Staff #4 made no disclosures about seeing mosquitoes at the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Renee Estrada, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

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SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3439
LICENSING EVALUATOR NAME: Rita Ramos	TELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:	DATE: 11/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2019

LIC9099 (FAS) - (06/04)

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