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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600276
Report Date: 06/06/2022
Date Signed: 06/06/2022 02:51:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2022 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220330135258
FACILITY NAME:DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMYFACILITY NUMBER:
191600276
ADMINISTRATOR:ELEANORE DINWIDDIEFACILITY TYPE:
850
ADDRESS:4400 DEL AMO BLVD.TELEPHONE:
(310) 371-4503
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:78CENSUS: 54DATE:
06/06/2022
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Violet Edwards, DirectorTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
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9
Ratio-Staff do not maintain proper teacher-child ratios
INVESTIGATION FINDINGS:
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On 06/06/2022 at 1:35pm, Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint subsequent visit regarding the above-mentioned allegation to deliver the findings. Upon arrival, LPA met with Violet Edwards, Director. LPA explained the purpose of the inspection. LPA observed 54 napping children in care with 6 staff

On 3/30/2022, ESRO received a complaint regarding staff not maintaining proper teacher-child ratio. Information was reported that there were 14 children observed with 1 staff. Staff receive the children in one room in the mornings. There has been more than one occasion when one staff was present to care for several children.

On 4/5/2022, LPA Risher conducted the initial complaint visit. During the visit, LPA interviewed the Director and Staff 1-3. LPA received copies of facility roster, personnel report, March 2022 sign in/out sheets for children and March 2022 timesheets for staff.
Unsubstantiated
Estimated Days of Completion: 75
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220330135258
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191600276
VISIT DATE: 06/06/2022
NARRATIVE
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On 5/24/2022, LPA Risher conducted interviews with child 1-3.

The center recently lost 3 teachers. Staff stated the center utilizes a sub system to maintain teacher-child ratio. The center has on on-going order for subs with Childcare Careers. Director has adjusted her schedule when needed to arrive earlier. There are 8 teachers total (2 in each classroom). Staff stated that there is one opening teacher and additional teachers arrive starting at 7:30am.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegation of Ratio is found to be unsubstantiated. The center has a contract which includes the use of subs to maintain proper teacher-child ratio. Staff communicate with each other during times when staff may be absent. The Interim Director along with the Director are used as back-up staff in addition to the subs.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.

SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2