<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600276
Report Date: 03/29/2023
Date Signed: 03/29/2023 04:32:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2023 and conducted by Evaluator Antonio Almanza
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230113105247
FACILITY NAME:DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMYFACILITY NUMBER:
191600276
ADMINISTRATOR:ELEANORE DINWIDDIEFACILITY TYPE:
850
ADDRESS:4400 DEL AMO BLVD.TELEPHONE:
(310) 371-4503
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:78CENSUS: 47DATE:
03/29/2023
UNANNOUNCEDTIME BEGAN:
01:16 PM
MET WITH:Administartor Dilcia MarquinaTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation - Facility is operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/29/2023 at 1:16 PM, Antonio Almanza, Licensing Program Analysts (LPAs), conducted an unannounced site visit for the purpose of delivering complaint findings for allegations received by the department on 01/13/23 associated to Complaint Control Number 30-CC-20230113105247. LPA met with Dilcia Marquina, Administrator and explained the purpose of the visit. During today’s visit there are 10 adults providing care to 47 Preschool children. There is an Elementary School located on the same premises as the Combination Child Care Center and the preschool has 4 classrooms.
The Principale for the Elementary School is Acting Director in the absence of the Director. During the course of the investigation, LPA reviewed records and conducted interviews regarding the aforementioned allegation.

The Reporting Party (RP) reported that on 1/13/23 there was 1 teacher supervising 14 children in the Rainbow Room with no other staff in the room.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 30-CC-20230113105247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191600276
VISIT DATE: 03/29/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA received a copy of the children sing-in/sign-out log and teacher time sheets for 01/13/23. On 01/13/23 the facility was out of ratio. Staff 3 clocked in at 6:27 AM and at 7:50 AM 2 children were signed in putting the facility at a ratio of 14 children to 1 staff. Staff 4 arrived at the facility at 8:00 AM putting the facility back into ratio.

On 03/24/23, LPA interviewed staff 1-5. Staff 3 disclosed that during nap time if the classroom has 12 children sleeping and 2 children are awake, one teacher can stay with all 14 children. Staff 4 disclosed that nap time is from 12:00-2:00 PM and ratios during this time are 1 teacher to 24 children and that not all children sleep during this time.

The following Two Type A deficiencies were cited during today's inspection (see LIC 809Ds). Each report (documenting a Type A citation) shall remain posted for 30 days along with the Notice of Site Visit. In addition, A copy of this report must be provided to the authorized representatives of all currently enrolled children and any newly enrolled child for the following 12 months. The ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS (LIC9224) shall be signed and kept in each of the children’s records. The report shall be provided no later than the next business day or the next day the child is in care.

1. 101216.3(a) Teacher-Child Ratio, There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.


2. 101230 (c) Activities, A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center.

Based on LPAs interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC9099D.

A copy of this Report, Notice of Site Visit, and Appeal Rights were explained and provided to Dilcia Marquina, Administrator.

SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 30-CC-20230113105247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191600276
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/29/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/31/2023
Section Cited
CCR
101216.3(a)
1
2
3
4
5
6
7
Teacher-Child Ratio, There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.

This Requirement is not met as evidenced by:
1
2
3
4
5
6
7
Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements throughout the day.
8
9
10
11
12
13
14
Based on observation, interview and record review, On 01/13/23, betweeen 7:50 and 8:00 AM the facility was out of ratio14 children to 1 staff, which poses an immediate or Health and Safety, and personal rights risk to persons in care.
8
9
10
11
12
13
14
Facility will provide plan to LPA by 03/31/23. Facility will make sure ratios are maintained at all times.
Type A
03/31/2023
Section Cited
CCR
101230(c)
1
2
3
4
5
6
7
Activities, A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center. This Requirement is not met as evidenced by:
1
2
3
4
5
6
7
Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements during scheduled nap time.
8
9
10
11
12
13
14
Based on interview and record review, facility was out of ratio during nap period, S3 & S4 disclosed supervising more that 12 children during scheduled nap time although not all children were sleeping, which poses an immediate or Health and Safety, and personal rights risk to persons in care.
8
9
10
11
12
13
14
Facility will provide plan to LPA by 03/31/23. Facility will make sure ratios are maintained at all times.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2023 and conducted by Evaluator Antonio Almanza
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230113105247

FACILITY NAME:DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMYFACILITY NUMBER:
191600276
ADMINISTRATOR:ELEANORE DINWIDDIEFACILITY TYPE:
850
ADDRESS:4400 DEL AMO BLVD.TELEPHONE:
(310) 371-4503
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:78CENSUS: 47DATE:
03/29/2023
UNANNOUNCEDTIME BEGAN:
01:16 PM
MET WITH:Administartor Dilcia MarquinaTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation: Staff do not report unusual incidents to parents.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/29/2023 at 1:16 PM, Antonio Almanza, Licensing Program Analyst (LPA), conducted an unannounced site visit for the purpose of delivering complaint findings for allegations received by the department on 01/13/23 associated to Complaint Control Number 30-CC-20230113105247. LPA met with Dilcia Marquina, Administrator and explained the purpose of the visit. During today’s visit there are 10 adults providing care to 47 Preschool children. There is an Elementary School located on the same premises as the Combination Child Care Center and the preschool has 4 classrooms. The Principle for the Elementary School is Acting Director in the absence of the Director.
Allegation - Staff do not report unusual incidents to parents.

The Reporting Party (RP) reported that teachers do not inform parents about minor injuries to their children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20230113105247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DISCOVERYLAND PRESCHOOL OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191600276
VISIT DATE: 03/29/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
On 03/24/23, LPA interviewed staff 1-5. All 5 staff are reporting that they have Incident reports that they fill out when a child in care has any incident that requires parents to be notified. Staff are reporting that they fill out the incident reports, give them to parents and parents are notified of the incidents during pick up. Staff are reporting that if needed, depending on the incident they will call the parents over the phone.

Parents interviewed disclosed that they are content with the childcare services they are receiving from the Child Care Center. Parents disclosed that when their children sustain an injury or there is an issue at the Child Care Center, they are notified by the facility staff.

After considering the available information LPA is unable to corroborate the allegation, Staff do not report unusual incidents to parents.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A copy of this Report, Notice of Site Visit, and Appeal Rights were explained and provided to Dilcia Marquez, Administrator.

SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5