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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600495
Report Date: 03/17/2026
Date Signed: 03/18/2026 09:13:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/29/2025 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20251229133303
FACILITY NAME:MOUNT OLIVE LUTHERAN CHRISTIAN DAY NURSERYFACILITY NUMBER:
191600495
ADMINISTRATOR:LADISH, KRISTIFACILITY TYPE:
850
ADDRESS:1343 OCEAN PARK BOULEVARDTELEPHONE:
(310) 452-2342
CITY:SANTA MONICASTATE: CAZIP CODE:
90405
CAPACITY:97CENSUS: 60DATE:
03/17/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Kristi Ladish - DirectorTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Physical Plant: Licensee does not ensure that facility is maintained in good repair.
Physical Plant: Licensee is not ensuring that facility is kept free from rodent infestation.
INVESTIGATION FINDINGS:
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On 03/17/2026, Licensing Program Analyst (LPA) Cristina Castellanos conducted an unannounced visit to the above mentioned facility for the purpose of delivering complaint findings. Upon arrival, LPA met with Director Kristi Ladish and explained the purpose of the visit. LPA toured the facility and observed 60 children in care with 15 staff members providing care and supervision. All staff members present during today’s inspection have fingerprint clearance and are associated with the designated license number.

On 01/05/2026, LPA Castellanos arrived at the facility to initiate the investigation into the above mentioned allegations. During the course of the investigation, LPA requested and reviewed the following documents:
 Children’s Roster
 Staff Roster
 Facility Maintenance Invoice (November 2025)
 Mt. Olive Lutheran Preschool Family Directory (2025–2026)
Continue
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20251229133303
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MOUNT OLIVE LUTHERAN CHRISTIAN DAY NURSERY
FACILITY NUMBER: 191600495
VISIT DATE: 03/17/2026
NARRATIVE
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Additionally, LPA conducted interviews with children and staff during the initial inspection.

On 02/20/2026, LPA concluded interviews with all relevant parties.

Based on LPA observations, interviews, and review of facility records, no information was obtained indicating that the Licensee failed to maintain the facility in good repair or failed to keep the facility free from rodent infestation. Although the allegations may have occurred or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED

An exit interview was conducted with Director Kristi Ladish. A copy of this report and the appeal rights were discussed and provided to the Director. A Notice of Site Visit was issued and must remain posted for 30 days. Failure to comply with posting requirements will result in an immediate civil penalty of $100.

Page 2

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2