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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600678
Report Date: 04/16/2024
Date Signed: 04/16/2024 02:43:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2024 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20240206144522
FACILITY NAME:TEMPLE ISAIAH PRE-SCHOOL CENTERFACILITY NUMBER:
191600678
ADMINISTRATOR:AVITAL ETEHADFACILITY TYPE:
850
ADDRESS:10345 W PICO BLVDTELEPHONE:
(310) 553-3552
CITY:LOS ANGELESSTATE: CAZIP CODE:
90064
CAPACITY:306CENSUS: 115DATE:
04/16/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Avital Etehad, Site SupervisorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Personal Right: Staff did not prevent day care child from having access to hazardous items
Personal Right: Staff used an inappropriate form of punishment for day care child
Personal Rights: Staff handled day care child in a rough manner
Personal Rights: Staff hit day care child
INVESTIGATION FINDINGS:
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On 4/16/2024 Licensing Program Analyst (LPA) Judy Laureano conducted an unannounced complaint investigation to deliver findings of above mentioned allegations. LPA met with Avital Etehad, facility director. LPA toured the facility indoors and outdoors and observed 115 children and 31 staff providing care and supervision.

The investigation of the above mentioned allegations was conducted by California Department of Social Services CDSS Investigator Spindola and LPA Laureano and Castellanos.

On 2/08/2024, Licensing Program Analysts (LPA) Judy Laureano and Cristina Castellanos conducted an unannounced complaint investigation regarding the above allegations. LPAs arrived at facility at approximately 9:00 a.m. and met with Avital Etehad, facility director. LPAs toured the facility indoor and outdoors and observed 125 children and 34 staff members.

LPA requested and reviewed copies of children’s roster, parent handbook/and or contract, staff roster and copies of incident reports. LPAs initiated interviews with director, staff and parents.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia EscobedoTELEPHONE: (424) 301-3044
LICENSING EVALUATOR NAME: Judy LaureanoTELEPHONE: (424) 301-3060
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240206144522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TEMPLE ISAIAH PRE-SCHOOL CENTER
FACILITY NUMBER: 191600678
VISIT DATE: 04/16/2024
NARRATIVE
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On 2/22/2024, LPA Laureano and LPA Castellanos conducted a subsequent investigation at facility. LPAs observed 127 children and 27 staff members present during the inspection. LPAs interviewed children and staff.

On 3/11/2024 California Department of Social Services CDSS Investigator Spindola completed investigative interviews with relevant parties. On 4/16/2024 LPA Laureano completed all investigative interviews.

Based on the investigation conducted by CDSS Investigator Spindola, interviews, LPA’s review of documents, interviews with director, staff, children and parent, there is not enough information to prove or disprove facility violated the children’s personal rights. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the above allegations did or did not occur. Therefore, the allegations are found to be unsubstantiated.

Exit interview was conducted with Facility Director, Avital Etehad and a copy of the report and Notice of Site Visit was provided.
SUPERVISOR'S NAME: Claudia EscobedoTELEPHONE: (424) 301-3044
LICENSING EVALUATOR NAME: Judy LaureanoTELEPHONE: (424) 301-3060
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2