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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191601006
Report Date: 12/12/2019
Date Signed: 12/12/2019 03:44:19 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2019 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20191023121857
FACILITY NAME:M A W CHILDREN'S CTRFACILITY NUMBER:
191601006
ADMINISTRATOR:SUSAN ROWEFACILITY TYPE:
850
ADDRESS:5510 CLARK AVETELEPHONE:
(562) 867-4083
CITY:LAKEWOODSTATE: CAZIP CODE:
90712
CAPACITY:56CENSUS: 50DATE:
12/12/2019
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Center DirectorTIME COMPLETED:
04:10 PM
ALLEGATION(S):
1
2
3
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5
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8
9
Lack of Care and Supervision- Facility is not using safe cleaning precautions that caused a child in care to have rash on the lower part of the body.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs), Tiffanie Tran and Roxana Lopez conducted an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegation. LPAs met with Center Director.
Based upon the evidence obtained during the course of the investigation through interviews, file reviews and observation. LPAs observed children's restroom is well maintain and trash can has a tight lid. The changing table observed to be clean and in good condition. Therefore, the evidence does not support, nor disprove the facility is operating in a non sanitaring condition causing a child to have rash on the lower part of the body occurred at the facility. Therefore allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and issued to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie TranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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