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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191601794
Report Date: 12/09/2021
Date Signed: 12/09/2021 03:59:24 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/05/2021 and conducted by Evaluator Raul Navarro
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20211005090433
FACILITY NAME:CREATIVE ARTSFACILITY NUMBER:
191601794
ADMINISTRATOR:MARY BRYANTFACILITY TYPE:
850
ADDRESS:1423 WALNUT AVETELEPHONE:
(562) 591-2508
CITY:LONG BEACHSTATE: CAZIP CODE:
90813
CAPACITY:47CENSUS: 30DATE:
12/09/2021
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Licensee- Mary BryantTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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Personal Rights
Personal Rights
Personal Rights
Personal Rights
Personal Rights
Other
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Raul Navarro conducted an unannounced complaint inspection on 12/9/21. LPA Navarro arrived at the facility at 2:30pm and met with Licensee Mary Bryant. LPA conducted the inspection to conduct interviews and deliver the findings to the above allegations. There were 30 children with four staff present during today's inspection.

During the course of the investigation, LPA toured the facility and conducted interviews with staff, children in care, and parents. Reporting Party was not interviewed due to being anonymous. Interviews conducted did not disclose any information consistent with the allegations made, therefore the allegation is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted Licensee Mary Bryant, during which appeal rights (LIC 9058) were explained and their signature on this form acknowledges receipt of these forms.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Raul NavarroTELEPHONE: 323-981-3388
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20211005090433
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CREATIVE ARTS
FACILITY NUMBER: 191601794
VISIT DATE: 12/09/2021
NARRATIVE
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The Notice of Site Visit (LIC 9213) was posted where the parent/guardian of children enter and exit the facility and must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Raul NavarroTELEPHONE: 323-981-3388
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2