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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191602130
Report Date: 01/14/2022
Date Signed: 01/21/2022 11:32:20 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/22/2021 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20211022131119
FACILITY NAME:NOAH'S ARKFACILITY NUMBER:
191602130
ADMINISTRATOR:LINDA WHITEFACILITY TYPE:
850
ADDRESS:17661 S. YUKON AVE.TELEPHONE:
(310) 327-3083
CITY:TORRANCESTATE: CAZIP CODE:
90504
CAPACITY:59CENSUS: 19DATE:
01/14/2022
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Linda White and Shireen PnjwaniTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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9
Staff yell at daycare children
Children are not giving enough toilet paper in restroom
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), V. Wheatley conducted a subsequent inspection regarding the above allegations and to deliver the findings of an investigation. LPA Wheatley met with the new director, Shireen Pnjwani at 11:50am. The former director Linda White was also present and was interviewed. LPA observed 19 children present on the premises. The children were observed properly supervised.

Previously on 10/28/21, Wheatley attempted conduct an inspection however the facility had been notified that there was a positive Covid-19 case therefore LPA was unable to complete the inspection. On 12/3/2021, LPA Wheatley conducted an inspection and interviewed witnesses.

Today, 1/14/22, LPA Wheatley interviewed the new director Shireen Pnjwani and former director regarding the allegations which they both denied. LPA interviewed relevant witnesses who did not admit or state that the staff are yelling at children. LPA interviewed witnesses who stated the younger children are assisted when they use the restroom and being potty trained however the older children are allowed to get their own toilet paper for toileting. The standard has been met. See page two.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20211022131119
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: NOAH'S ARK
FACILITY NUMBER: 191602130
VISIT DATE: 01/14/2022
NARRATIVE
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PAGE 2

Based on the information obtained and the investigation which was conducted and included interviews with relevant parties, there is not enough evidence to prove or disapprove the facility is in violation of personal rights. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations. Therefore the allegations are Unsubstantiated.

An exit interview was conducted. A copy of this report, the Notice of Site Visit and Appeal Rights will be provided to the director.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2