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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191602932
Report Date: 03/24/2023
Date Signed: 03/24/2023 03:25:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2023 and conducted by Evaluator Antonio Almanza
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230113103319
FACILITY NAME:DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMYFACILITY NUMBER:
191602932
ADMINISTRATOR:NILDA BEAUCHAMPFACILITY TYPE:
830
ADDRESS:4400 DEL AMO BLVD.TELEPHONE:
(310) 371-7274
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:36CENSUS: 13DATE:
03/24/2023
UNANNOUNCEDTIME BEGAN:
07:26 AM
MET WITH:Principle Adreane SaulsburyTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Allegation - Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On 3/23/2023 at 7:26 AM, Antonio Almanza, Licensing Program Analysts (LPAs), conducted an unannounced site visit for the purpose of investigating complaint allegations received by the department on 01/13/23 associated to Complaint Control Number 30-CC-20230113103319. Upon arrval LPA met with Staff 1 and explained the purpose of the visit. During today’s visit there are 7 adults providing care to 13 Infant children, facility has two classrooms. The Principal Adrienne Saulsbury of the Elementary School that is located on the premises has been Acting Director for the last 2 weeks. The principle arrived at the facility at approximately 8:00 AM, and LPA explained the purpose of the visit.

During the course of the investigation LPA reviewed records and conducted interviews regarding the allegation, facility is operating out of ratio.

The Reporting Party (RP) reported that on 1/13/23, RP observed one teacher supervising 6 infants in the Cuddlebugg room with no other staff present.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 30-CC-20230113103319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191602932
VISIT DATE: 03/24/2023
NARRATIVE
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LPA received a copy of the Cuddlebug infant sing-in/sign-out log for 01/13/23 and eight children were present. According to the Time Schedule for staff, dated 01/13/23, Staff 1-4 where assigned to the Cudlebug classroom. Staff 1 clocked in at 6:35 AM, Staff 2 clocked in at 8:18 am, Staff 3 clocked in at 9:07 AM, and Staff 4 clocked in at 3:06 PM. From 7:00 AM to 8:10 AM, 6 children arrived and only S1 was present in the classroom putting the classroom out of ratio.

On 03/24/23, LPA conducted interviews with 7 staff. Staff 8 and 9 are Substitute Teachers. Staff 9 has been at the child care center for 3 weeks and Staff 8 has been at the child care center for 2 weeks. Staff 5,6, and 7 are reporting that on 03/21/23, from 12:30 PM to 3:30 PM there were 11 infants and 2 staff in the classroom. Staff 3 is reporting that prior to having substitutes in the classrooms, there were only two teachers in the classroom. Staff 3 is reporting that during nap time Staff 3 would be left alone with more than 4 infants and not all infants were sleeping, while the other staff was taking lunch break. Staff 3 states that not all infants sleep at the same time. Staff time sheets for 03/13/23, show that Staff 1 and Staff 2 took overlapping breaks and Staff 3 was alone in the classroom from 12:04 PM to 12:42 PM with 8 infants. Staff are reporting that nap time is from 12:30 PM to 2:30PM.

Title 22 Regulations, Division 12, Chapter 1, section 101416.5(b) Staff-Infant Ratio, there shall be a ratio of one teacher for every four infants in attendance.

Title 22 Regulations, Division 12, Chapter 1, section 101416.5(d) Staff-Infant Ratio, There shall be one teacher to every 12 sleeping infants provided the remaining staff necessary to meet the ratios specified in (b) above are immediately available at the center.

Two Type A deficiencies are being cited during today's inspection (see LIC 809Ds). Each report (documenting a Type A citation) shall remain posted for 30 days along with the Notice of Site Visit. In addition, A copy of this report must be provided to the authorized representatives of all currently enrolled children and any newly enrolled child for the following 12 months. The ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS (LIC9224) shall be signed and kept in each of the children’s records. The report shall be provided no later than the next business day or the next day the child is in care.

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SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20230113103319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191602932
VISIT DATE: 03/24/2023
NARRATIVE
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Based on LPAs interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC9099D.

A copy of this Report, Notice of Site Visit, and Appeal Rights were explained and provided to Principal Adrienne Saulsbury.










Pg 3.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 30-CC-20230113103319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191602932
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/27/2023
Section Cited
CCR
101416.5(b)
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101416.5(b) Staff-Infant Ratio, there shall be a ratio of one teacher for every four infants in attendance.

This Requirement is not met as evidenced by:
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Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements throughout the day.
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Based on observation, interview and record review, 1 of 2 infant classrooms was out of ratio on 03/21/23, which poses an immediate or Health and Safety, and personal rights risk to persons in care.
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Facility will provide plan to LPA by 03/24/23. Facility will make sure ratios are maintained at all times.
Type A
03/27/2023
Section Cited
CCR
101416.5(d)
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101416.5(d) Staff-Infant Ratio, There shall be one teacher to every 12 sleeping infants provided the remaining staff necessary to meet the ratios specified in (b) above are immediately available at the center.
This Requirement is not met as evidenced by:
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Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements during scheduled nap time.
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Based on interview and record review, facility was out of ratio during nap period, S3 is reporting to be left with more than 4 infants during scheduled nap time although not all infants are sleeping, which poses an immediate or Health and Safety, and personal rights risk to persons in care.
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Facility will provide plan to LPA by 03/24/23. Facility will make sure ratios are maintained at all times. Facility will make sure ratios are maintained at all times.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Antonio AlmanzaTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4