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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191606802
Report Date: 08/05/2024
Date Signed: 08/06/2024 07:09:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2024 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240507160309
FACILITY NAME:CHILD LANEFACILITY NUMBER:
191606802
ADMINISTRATOR:ROBERTA RAMIREZFACILITY TYPE:
850
ADDRESS:769 W. 3RD STREETTELEPHONE:
(310) 514-4999
CITY:SAN PEDROSTATE: CAZIP CODE:
90731
CAPACITY:62CENSUS: 15DATE:
08/05/2024
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Aolelani LutuTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff handles children in a rough manner
Staff forces children to take naps
Staff does not ensure children are treated with dignity and respect
Staff does not ensure children are spoken to in an appropriate manner
INVESTIGATION FINDINGS:
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On 8/5/2024, Licensing Program Analyst (LPA), V. Wheatley conducted unannounced inspection and met with Site Supervisor, Aolelani Lutu regarding the above allegations. LPA observed 15 preschool children present and supervised appropriately.

On 05/14/2024, Licensing Program Analyst (LPA) V. Wheatley conducted an inspection regarding the above allegations. LPA met with site supervisor, Aolelani Lutu and observed 21 children in care. LPA obtained a copy of facility roster, personnel report, and conducted interviews.

Based on the LPA's observation, information obtained and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. Staff member #1 has been violating children's personal rights. This deficiency was cited previously. An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240507160309
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CHILD LANE
FACILITY NUMBER: 191606802
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/05/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/05/2024
Section Cited
CCR
101223(a)(3)
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101223(a)(3) Personal Rights - The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
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A Plan of Correction was previously submitted. The plan for additional professional development training for Challenging Children Behavior Part 1 will be conducted on August 16, 2024 and Part 2 August 23, 2024. Site Supervisor will submit an agenda, sign in sheet and handouts to the Department. A parent meeting was held on May 30, 2024
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This is evidenced by: Based on interviews which were conducted, Staff #1 has been violating children's personal rights by intimidation, patting children's back too hard, forcing chidren to take naps, grabbing a child's arm inappropriately. This was previously cited.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2