191806186-6-23-2022-33-CC-CGUA-CFTLHQ-20220628084640

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191806186
Report Date: 06/23/2022
Date Signed: 06/23/2022 01:58:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/05/2022 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20220405102933

FACILITY NAME:	AGAPE CHRISTIAN CENTER		FACILITY NUMBER:	191806186
ADMINISTRATOR:	LEE, YOUNG PARK		FACILITY TYPE:	850
ADDRESS:	933 S. LAKE ST.		TELEPHONE:	(213) 381-3072
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90006
CAPACITY:	72	CENSUS: 37	DATE:	06/23/2022
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Michelle Yu		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff yell at day care children
Staff speak inappropriately to day care children

INVESTIGATION FINDINGS:

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Licensnig Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Michelle Yu.

During the course of this investigation, LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegations.

The complaint alleges that facility staff yelled at a child in care and spoke to a child in an inappropriate manner. The facility denied this allegation and made no disclosure. Interviews conducted during the investigation did not provide any supporting evidence of the allegations. During the investigation, multiple unannounced inspections were conducted that did not prodive any evidence that supported the allegations.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 06/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220405102933

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: AGAPE CHRISTIAN CENTER	FACILITY NUMBER: 191806186
	VISIT DATE: 06/23/2022

NARRATIVE

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The facility does have a policy to address children in care behaving in an inappropriate manner. These include, redirection, a brief time out, and conferences with parents if it is needed. Although it is still possible that children were yelled at or spoke to in an inappropriate manner by staff, there was not enough evidence to prove that this happened.

Based on the evidence collected during the investigation, the allegation that facility staff yells at children in care and staff spoke to a child in an inappropriate manner may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.

Exit interview conducted with Director Michelle Yu. Appeal rights discussed and explained.

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SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 06/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2022

LIC9099 (FAS) - (06/04)

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