191806528-8-5-2022-33-CC-ACHO-CH8R5J-20220812124312

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191806528
Report Date: 08/05/2022
Date Signed: 08/05/2022 10:37:44 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2022 and conducted by Evaluator Monique Jessica Ayala

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20220629143145

FACILITY NAME:	CHILDREN'S HOSPITAL CHILD DEVELOPMENT CENTER (PS)		FACILITY NUMBER:	191806528
ADMINISTRATOR:	VERONICA MONTANO SANCHEZ		FACILITY TYPE:	850
ADDRESS:	4601 SUNSET BOULEVARD		TELEPHONE:	(323) 361-4601
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90027
CAPACITY:	89	CENSUS: 30	DATE:	08/05/2022
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Jocelyn Feleo, Administrative Coordinator		TIME COMPLETED:	10:50 AM

ALLEGATION(S):

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Personal Rights: Staff physically abused day-care child.

INVESTIGATION FINDINGS:

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On August 5, 2022 at 9:20 AM, Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced complaint investigation to deliver the findings for the above allegation. A COVID risk assessment was conducted prior to entering the facility. LPA was greeted by Administrative Coordinator, Jocelyn Feleo. LPA observed 30 children in care with 6 staff members. The purpose for the inspection is to provide findings to a complaint received alleging that Staff #1 violated Child #1’s personal rights by grabbing and squeezing the C1’s arm/shoulder causing C1 to almost be shaken.

Throughout the investigation LPA interviewed staff, children, parents, and other relevant complaint parties. LPA interview Staff #1 (S1), Staff #2 (S2), Staff #3 (S3) and Staff #4 (S4), who did not disclose any corroborating information to the above allegation. Per S1-S4 the facilities discipline policy is to redirect the children to a different activity, guide the children to the quiet area where the children relax, and teachers are able to talk to the children about their behavior. LPA interviewed five children, including the alleged victim (C1).

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica Ayala	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 08/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220629143145

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHILDREN'S HOSPITAL CHILD DEVELOPMENT CENTER (PS)	FACILITY NUMBER: 191806528
	VISIT DATE: 08/05/2022

NARRATIVE

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C1 demonstrated and stated that Staff #1 (S1) grabbed C1 by the shoulder and hurt C1. C1 states S1 “hurt my body”. According to C1 this happened when S1 was upset at C1. LPA interview Child #2 (C2), Child #3 (C3), Child #4 (C4) and Child #5 (C5) who did not disclose ever being hit by any staff at the facility and did not disclose witnessing any abuse within the facility when a child is having behavioral issues. LPA interview Parent #1 (P1), Parent #2 (P2), Parent #3 (P3) and Parent #4 (P4) who did not disclose any corroborating information with the above allegation. P1 through P4 stated that they were satisfied with the facility and were aware of the discipline policy the facility has in place (redirecting and quiet time). LPA also interviewed Officer Ramirez from the Los Angeles Police Department (LAPD) who confirmed that C1 was interviewed, however, there was no finding of abuse at the facility.

Based on the interviews conducted, observation and records reviewed the above allegation is deemed UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted, and a copy of this report was provided to Administrative Coordinator, Jocelyn Feleo along with Notice of Site Visit and Appeal Rights.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica Ayala	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 08/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022

LIC9099 (FAS) - (06/04)

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