191870376-7-27-2023-58-CC-BBEL-CUALSM-20230801090056

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191870376
Report Date: 07/27/2023
Date Signed: 07/27/2023 05:13:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2023 and conducted by Evaluator Laticia S Thompson

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230510092450

FACILITY NAME:	COMMUNITY CHILD DEV. CTR. OF LITTLE ANGELS		FACILITY NUMBER:	191870376
ADMINISTRATOR:	MASSENGALE, ANGELA		FACILITY TYPE:	850
ADDRESS:	3808 WEST 54TH ST.		TELEPHONE:	(323) 299-0189
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	129	CENSUS: 26	DATE:	07/27/2023
		UNANNOUNCED	TIME BEGAN:	05:05 PM
MET WITH:	Sharon Johns, Director		TIME COMPLETED:	05:27 PM

ALLEGATION(S):

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Classroom (is) operating out of ratio”:

INVESTIGATION FINDINGS:

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On 07/27/23 Licensing Program Analyst (LPA) Laticia Thompson conducted a subsequent unannounced site visit for the purpose of delivering findings for complaint allegations received on 05/10/23, associated to complaint control number 58-CC-20230510092450. LPA met with Director, Sharon Johns and explained the purpose of the visit.

LPA Laticia Thompson is delivering complaint findings for complaint investigations conducted by LPA Antonio Almanza. During the course of the investigation, LPA Almanza conducted interviews with six staff; LPA Loyce Phillips had conducted interviews with five parents on 06/30/23; in addition, LPA Almanza made observations regarding the aforementioned allegations. -- Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) -301-3061
LICENSING EVALUATOR NAME: Laticia S Thompson	TELEPHONE: (424) 301-3048
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 58-CC-20230510092450

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: COMMUNITY CHILD DEV. CTR. OF LITTLE ANGELS	FACILITY NUMBER: 191870376
	VISIT DATE: 07/27/2023

NARRATIVE

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Pertaining to the allegation that the “Classroom (is) operating out of ratio”:
All staff interviewed denied being out of ratio. Staff all correctly stated that the pre-school ratio is twelve children to one staff. Staff 3 disclosed that there are eleven children enrolled in their class, they have an average of five children attend each day, and that they have a teacher’s aide. Staff 4 disclosed that has never seen more than twelve children per teacher or more than 15 children with two teachers. Staff 5 stated that the largest classroom has 17 children, but that there are always two staff; otherwise, they have not heard about a teacher having more than twelve children by themselves.

Staff 2 disclosed that there are 21 children enrolled in their class but that there are always two teachers present. Staff 6 disclosed that they make sure they have the staff needed to stay within ratio; that they have staff that are multifunctional that can be placed in classrooms when needed; and that the classroom with 17 children always has two staff.

On 06/30/23, LPA Phillips interviewed five parents and ratios were discussed. Parent 1 disclosed that on one occasion, they had 20 children in a classroom with one staff member. Parent 3 disclosed that has seen nine children with one teacher. Parent 5 disclosed that the parent went into the facility and there were about 10 children in the classroom.

On 04/19/23, LPA Phillips observed four staff providing care and supervision to 40 napping preschool children. On 05/17/23, LPA Almanza conducted a site visit and observed four adults providing care and supervision to 15 preschool children. On 07/10/23, LPA Phillips conducted a site visit and observed four staff providing care and supervision to 24 preschool children. During the three site visits, the facility was within ratio.

As no staff and one parent interviewed stated that the Center operates out of ratio, and the Center was within ratio during three separate unannounced site visits, the allegation that the classroom is operating out of ratio has been determined to be Unsubstantiated.

-- Page 2 of 3

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) -301-3061
LICENSING EVALUATOR NAME: Laticia S Thompson	TELEPHONE: (424) 301-3048
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 58-CC-20230510092450

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: COMMUNITY CHILD DEV. CTR. OF LITTLE ANGELS	FACILITY NUMBER: 191870376
	VISIT DATE: 07/27/2023

NARRATIVE

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This agency has investigated the complaint alleging that “Classroom operating out of ratio” and that there was a violation of Title 22, Division 12, Chapter 1, Article 06, Section 101216.3 Teacher-Child Ratio. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies are being cited for the allegation listed above.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative Sharon Johns.

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SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) -301-3061
LICENSING EVALUATOR NAME: Laticia S Thompson	TELEPHONE: (424) 301-3048
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3