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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870376
Report Date: 09/20/2019
Date Signed: 09/20/2019 11:12:22 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2019 and conducted by Evaluator Christopher Garlington
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20190724135316
FACILITY NAME:COMMUNITY CHILD DEV. CTR. OF LITTLE ANGELSFACILITY NUMBER:
191870376
ADMINISTRATOR:MASSENGALE, ANGELAFACILITY TYPE:
850
ADDRESS:3808 WEST 54TH ST.TELEPHONE:
(323) 299-0189
CITY:LOS ANGELESSTATE: CAZIP CODE:
90043
CAPACITY:146CENSUS: 36DATE:
09/20/2019
UNANNOUNCEDTIME BEGAN:
09:18 AM
MET WITH:Dr. Angela MassengaleTIME COMPLETED:
11:25 AM
ALLEGATION(S):
1
2
3
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9
Lack of supervision resulting in a child's hair being pulled out.
INVESTIGATION FINDINGS:
1
2
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5
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7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Christopher Garlington conducted an unannounced Complaint Investigation at the facility and met with Dr. Angela Massengale, Co-Director and was guided on a tour of the facility per facility sketches.

On 7/22/2019 Child 1 had a braid pulled out of her hair by Child 2. Child 1 had aggressively attempted to force Child 2 from her seat despitehaving her behavior redirected and being physically moved to another seat.
Staff, by all accounts was present and acted judiciously to redirect behavior in order to protect the safety of both Child 1 and 2 before and after the incident. Teacher - child ratio conformed to regulations.

Based upon the lack of cooperation by the parent of Child 1, interviews, and observations LPA has detemined the Complaint to be Unsubstantiated.
(Continued)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sharalyn Jenkins-SweetenTELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Christopher GarlingtonTELEPHONE: (424) 301-3056
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20190724135316
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: COMMUNITY CHILD DEV. CTR. OF LITTLE ANGELS
FACILITY NUMBER: 191870376
VISIT DATE: 09/20/2019
NARRATIVE
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Unsubstantiated – A finding that the complaint is unsubstantiated has been made although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

LPA Garlington explained this report and provided a copy to the facility.

LPA also conducted an exit interview and provided a Notice of Site Visit to Dr. Angela Massengale, Co-Director.
SUPERVISOR'S NAME: Sharalyn Jenkins-SweetenTELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Christopher GarlingtonTELEPHONE: (424) 301-3056
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2