<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870697
Report Date: 07/06/2021
Date Signed: 07/06/2021 02:00:53 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2021 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20210604155954
FACILITY NAME:EASTMAN AVENUE EARLY EDUCATION CENTERFACILITY NUMBER:
191870697
ADMINISTRATOR:ELIZABETH MARESFACILITY TYPE:
850
ADDRESS:1266 S. GAGETELEPHONE:
(323) 268-7408
CITY:LOS ANGELESSTATE: CAZIP CODE:
90023
CAPACITY:114CENSUS: 11DATE:
07/06/2021
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Emily Ramirez, Office ManagerTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Physical plant- Facility bathroom is in disrepair
Personal Rights- Staff did not notify day care children's authorized representatives of bathroom being in disrepair
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), T. Tran conducted an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegations. Upon arrival, LPA met with Emily Ramirez, Office Manager.
Based upon the evidence obtained during the investigation through interviews, and record reviewed, on 06/04/2021, the facility had reported to the licensing department regarding the facility restrooms were not working and plumber was contacted. Per staff, while pending for the portable potty to arrive, the facility had followed the emergency protocol by temporary setting up the emergency portable restrooms for children to use. On that same day, all parents were verbally informed upon pick up. On 06/07/2021, before the children arrived, three portable potties were arrived and set up by the staff parking area readily for children to use. On 06/08/2021, the facility restrooms were fixed, and the Environmental Health and Safety had completed the analytical test and cleared the facility restrooms usage. During this process, children and staff were accorded safe, healthful and comfortable accommodations therefore, the evidence does not support, nor disprove the above allegations were violated and have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and provided to the noted person along with appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie TranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1