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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870721
Report Date: 07/09/2021
Date Signed: 07/09/2021 03:20:51 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2021 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20210430092311
FACILITY NAME:GRAHAM EARLY EDUCATION CENTERFACILITY NUMBER:
191870721
ADMINISTRATOR:ALICE REEDFACILITY TYPE:
850
ADDRESS:8332 SOUTH ELM ST.TELEPHONE:
(323) 582-1222
CITY:LOS ANGELESSTATE: CAZIP CODE:
90001
CAPACITY:111CENSUS: 10DATE:
07/09/2021
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:De'Onna Phillips, PrincipalTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Facility is not practicing social distancing
Facility is not sanitizing playground equipment
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Rita Ramos conducted an unannounced complaint inspection on 07/09/21 at 08:50AM. The purpose of the inspection is to investigate the above allegations. LPA initally met with Fedra Chang, Teacher, who guided analyst on a tour of the facility. LPA was later met by De'Onna Phillips, Principal. There were 10 children and 10 staff present upon arrival.

During the investigation LPA obtained copies of the children’s roster, staff roster, and other supporting documents. LPA took pictures and conducted interviews with parents, staff, and children.

Information provided by the reporting party indicates that the facility is not cleaning, sanitizing, and/or disinfecting the outdoor playground equipment and there is no social distancing.

Principal states that the facility is cleaned inside and outside on a daily basis and chldren and staff are practicing social distacning.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20210430092311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: GRAHAM EARLY EDUCATION CENTER
FACILITY NUMBER: 191870721
VISIT DATE: 07/09/2021
NARRATIVE
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Staff #1 and #2 stated that the facility is cleaned and disinfected on a daily basis several times a day. Staff #3 stated that the facility and staff promote social distancing.

Parent #2 stated that they have observed cleaning and disinfecting outdoors and on the playground. Parent #3 disclosed observing social distancing and cleaning at the facility. Parent #1 made no disclosures.

Child #1 disclosed seeing staff clean the facility and knows to stand on the 6 foot markers located on the floor when waiting their turn to wash their hands. Child #2 knows to stand on the 6 foot markers located on the floor to wait their turn to wash their hands. Child #3 disclosed social distancing at the facility and observing staff cleaning the play structure. Child #4 disclosed observing staff cleaning.

LPA observed social distancing markers in the classrooms, in the hallways, and outdoors on the benches and tables. LPA also observed custodial staff cleaning and disinfecting the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted with De'Onna Phillips, Principal, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

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SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2