191870721-1-11-2023-54-CC-KCHS-CNM23N-20230131160237

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191870721
Report Date: 01/11/2023
Date Signed: 01/11/2023 01:12:31 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2022 and conducted by Evaluator Denise Gibbs

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20221031130357

FACILITY NAME:	GRAHAM EARLY EDUCATION CENTER		FACILITY NUMBER:	191870721
ADMINISTRATOR:	DE'ONNA PHILIPS		FACILITY TYPE:	850
ADDRESS:	8332 SOUTH ELM ST.		TELEPHONE:	(323) 582-1222
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90001
CAPACITY:	111	CENSUS: 37	DATE:	01/11/2023
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	De'onna Philips, Principal		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Personal Rights- Staff had a verbal altercation in the presence of daycare children

INVESTIGATION FINDINGS:

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On January 11, 2023, at 10:30 a.m., Licensing Program Analyst (LPA) Denise Gibbs conducted an unannounced follow-up complaint inspection and met with Principal, De-Onna Philips. LPA disclosed the purpose of the inspection and was granted entry into the facility by facility staff.

There were 37 children and 17 staff present when the visit began.

During the course of this investigation, LPA observed the facility, conducted interviews and obtained pertinent documentation. Interviews conducted confirmed that there was a verbal altercation between two staff members, in the classroom in front of the children. Interviews disclosed that children saw and heard the verbal altercation. Children interviewed did not disclose information regarding this allegation. Children stated that they feel happy and loved in their classroom. Principal has begun to correct the incident by conducting a staff meeting on 1/10/23 discussing the district code of conduct, non discrimination/anti-harrassment policy,
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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20221031130357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: GRAHAM EARLY EDUCATION CENTER	FACILITY NUMBER: 191870721
	VISIT DATE: 01/11/2023

NARRATIVE

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threat assessment and management policy, bullying and hazing policy, social media policy for employees and the uniform complaint procedure for employees. LPA also advised that Principal add a training on personal rights to the next staff meeting.

Based on the available information, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, 101223 Personal Rights, are being cited on the attached LIC. 9099D.

The Notice of Site Visit (LIC 9213) – must remain posted for 30. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Principal. A copy of this report and appeal rights were discussed and left with Principal, De'Onna Philips, whose signature on this form confirm receipt of these documents.

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2023

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20221031130357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: GRAHAM EARLY EDUCATION CENTER	FACILITY NUMBER: 191870721
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/11/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/31/2023 Section Cited CCR 101223	1 2 3 4 5 6 7	101223 Personal Rights (a)(1) (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidence by:	1 2 3 4 5 6 7	Per Principal she has already conducted a staff meeting on 1/10/23 discussing the district code of conduct, non discrimination/anti-harrassment policy, threat assessment and management policy, bullying and hazing policy, social media policy for employees and the uniform complaint procedure for employees.
	8 9 10 11 12 13 14	Based on interviews the licensee did not ensure children were treated with dignity and respect. Satff providing care for children had a verbal altercation in front of children that included yelling and use of foul language. Children do not remember incident. This poses a potential Personal Rights risk to children in care.	8 9 10 11 12 13 14	Principal will add personal rights to the next staff meeting agenda and view and discuss the Children's Personal Rights Video on the Community Care Licensing website. Principal will email LPA the meeting agenda once completed by POC date 1/31/23. ccld.childcarevideos.org "Children's Personal Rights in Child Care"
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2023

LIC9099 (FAS) - (06/04)

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