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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870721
Report Date: 03/21/2024
Date Signed: 03/21/2024 11:32:19 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2024 and conducted by Evaluator Katrina Chicote
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240306080136
FACILITY NAME:GRAHAM EARLY EDUCATION CENTERFACILITY NUMBER:
191870721
ADMINISTRATOR:DE'ONNA PHILIPSFACILITY TYPE:
850
ADDRESS:8332 SOUTH ELM ST.TELEPHONE:
(323) 582-1222
CITY:LOS ANGELESSTATE: CAZIP CODE:
90001
CAPACITY:111CENSUS: 52DATE:
03/21/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:De'Onna Phillips, PrincipalTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Personal Rights - Staff spoke inappropriately to child
INVESTIGATION FINDINGS:
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On 03/21/2024 at 9:30 AM LPA conducted an Unnaounced Complaint Inspection for the purpose of conducting interviews and delivering findings for the above allegation. LPA announced purpose of visit and met with Facility Representative (FR), De'Onna Phillips,Principal, who granted entry into facility. LPA singularly toured facility both indoors and outdoors. Census was taken.

During the course of this investigation, LPA obtained pertinent documents, conducted interviews of staff and parents, and observed where alleged incident occurred. Staff interviewed confirm that a staff member did take a child outside who woke up crying during nap time in order to not disturb other children who were still napping but did not provide any corroborating information that the child was spoken to in an inappropriate manner. Principal states that it is not policy to remove a child from the classroom at any point and proper training will be provided on how to handle children's challenging behaviors particularly during nap time. Parent interviews conducted did not provide corroborating information in regards to allegation. LPA observation of staff interactions on multiple inspections did not observe any incidents similar to allegation. LPA observed Personal Rights of children during inspections.
Report Continues - Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Denise GibbsTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Katrina ChicoteTELEPHONE: (323) 629-7658
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240306080136
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: GRAHAM EARLY EDUCATION CENTER
FACILITY NUMBER: 191870721
VISIT DATE: 03/21/2024
NARRATIVE
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The Agency has investigated the above complaint and found that although the allegation may have happened or is valid; based on observations and interviews there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the allegation is deemed UNSUBSTANTIATED.

The facility was found in compliance per Title 22 regulations, there will be no deficiencies cited today, 03/21/2024.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted and report was reviewed with the Facility Representative, De'Onna Phillips.


Report Ends - Page 2 of 2
SUPERVISOR'S NAME: Denise GibbsTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Katrina ChicoteTELEPHONE: (323) 629-7658
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2