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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870755
Report Date: 02/21/2020
Date Signed: 02/21/2020 01:34:48 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2020 and conducted by Evaluator Susann Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20200113090213
FACILITY NAME:HOOPER AVENUE EARLY EDUCATION CENTERFACILITY NUMBER:
191870755
ADMINISTRATOR:LYNN STANFORDFACILITY TYPE:
850
ADDRESS:1224 E 52ND STTELEPHONE:
(323) 232-3801
CITY:LOS ANGELESSTATE: CAZIP CODE:
90011
CAPACITY:166CENSUS: 98DATE:
02/21/2020
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Principal, Carolyn MacaranasTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Day care child is not being afforded dignity in personal relationships with staff and peers.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Susann Sanchez arrived at the above facility to conduct an unannounced complaint inspection for the purpose of concluding the investigation of the above allegation. LPA met with Principal, Carolyn Macaranas.
Based upon the evidence obtained during the course of the investigation through interviews and observation, the evidence does not support, nor disprove the above allegation of a staff member forcing child to sleep when he/she is does not want to participate in classroom activities. No disclosures were made from all parties interviewed, which included Principal, staff, parents, and children. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Exit interview conducted with the Principal. A copy of the appeal rights (LIC9058 01/16) were provided and explained. The Licensee’s signature on this report acknowledges receipt of her rights and a copy of this report was provided. Upon receipt, Licensee posted the Notice of Site Visit. The Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Susann SanchezTELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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