<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870874
Report Date: 06/16/2022
Date Signed: 06/16/2022 03:33:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2022 and conducted by Evaluator Mayra Rivera
COMPLAINT CONTROL NUMBER: 54-CC-20220407150414
FACILITY NAME:MOUNT ST. MARY'S CHILD DEVELOPMENT CENTERFACILITY NUMBER:
191870874
ADMINISTRATOR:WENDY GALANFACILITY TYPE:
850
ADDRESS:10 CHESTER PLACETELEPHONE:
(213) 477-2977
CITY:LOS ANGELESSTATE: CAZIP CODE:
90007
CAPACITY:74CENSUS: 25DATE:
06/16/2022
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Wendy Galan, DirectorTIME COMPLETED:
12:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not prevent inappropriate behaviors between day care children
Day care children sustained injuries while in care
Staff engaged in a verbal altercation in the presence of day care children
Staff did not notify day care children's authorized representatives of incidents
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Thursday, June 16 2022, at 10:15 a.m., Licensing Program Analyst (LPA), Mayra Rivera conducted an unannounced Complaint Inspection regarding staff did not prevent inappropriate behaviors between day care children, day care children sustained injuries while in care, staff engaged in a verbal altercation in the presence of day care children, and staff did not notify day care children's authorized representatives of incidents. LPA met with Program Director Wendy Galan who guided LPA on a tour of the facility. At 10:37 a.m. LPA entered the rainbow classroom and observed 10 preschoolers and 3 staff members having circle time. At 10:45 a.m. LPA entered Sky classroom and observed 7 preschoolers with 3 staff members playing. At 10:56 a.m. LPA entered the toddler's outdoor play yard and observed 8 toddlers with 3 staff members playing outside. Per Director the classrooms Sunshine and Cloud are not being utilized due to post Covid and low enrollment.

During the visit, LPA Rivera interviewed Director Wendy, reviewed child #1 and child #2 file. During child #1 file review, LPA observed termination letter and notice of action dated 5/27/22, behavior log and strategies to modify behavior and recent minor reports dated 4/5/22, 4/28/22 and 5/17/22. LPA obtained copies.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220407150414
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MOUNT ST. MARY'S CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191870874
VISIT DATE: 06/16/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Child #2 LPA observed minor report dated 4/5/22 informing parent about the incident. LPA obtained a copy.
During the course of the investigation LPA Mayra Rivera interviewed parents, staff, children, director and reviewed files and on June 16, 2022 LPA gathered documentation in regards minor incident reports, termination documents and behavior/strategies log. LPA received no disclosures that corroborate the allegations.

There is no other information that would substantiate the allegations or make the allegations unfounded. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the above allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Program Director Wendy Galan and appeal rights were given and explained.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2