191870883-8-27-2019-54-CC-BVON-BFJ386-20190829180057

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191870883
Report Date: NO Visit Data Available
Date Signed: 08/27/2019 12:01:57 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
and conducted by Evaluator Susann Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20190529084508

FACILITY NAME:	MILES AVENUE EARLY EDUCATION CENTER		FACILITY NUMBER:	191870883
ADMINISTRATOR:	CLAUDIA ARAUJO		FACILITY TYPE:	850
ADDRESS:	2855 SATURN AVE.		TELEPHONE:	(323) 581-2410
CITY:	HUNTINGTON PARK	STATE: CA	ZIP CODE:	90255
CAPACITY:	164	CENSUS: 129	DATE:
		UNANNOUNCED	TIME BEGAN:
MET WITH:	Ana Vidal, Principal		TIME COMPLETED:

ALLEGATION(S):

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9

Staff speaks inappropriately to children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection. Upon arrival LPA met with Ana Vidal, Principal. Census was taken. LPA informed Principal a complaint has been received regarding an alleged violation above of the personal rights of a child. During the course of the investigation interviews were conducted with staff, children, and the director.

During interviews conducted with child #3. The child disclosed that staff #6 screams at the children that do not listen. Based on the interviews conducted during previous visits, the complaint allegation is valid because the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated.

Exit interview conducted with the Principal. A copy of the appeal rights (LIC9058 01/16) were provided. The Principal signature on this report acknowledges receipt of her rights and a copy of this report was provided. Upon receipt, Principal posted the Notice of Site Visit. The Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3439
LICENSING EVALUATOR NAME: Susann Sanchez	TELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:	DATE:

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE:

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 54-CC-20190529084508

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MILES AVENUE EARLY EDUCATION CENTER	FACILITY NUMBER: 191870883
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/27/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/27/2019 Section Cited CCR 101223(a)(7)	1 2 3 4 5 6 7	Personal Rights To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature. This requirement was not met as evidenced during investigation, child #3 stated that staff #6 screams at children when they do not	1 2 3 4 5 6 7	Per Principal, conducted a meeting called "Children's Rights Training" on 06/13/2019. Staff #6 has been removed from the classroom.
	8 9 10 11 12 13 14	listen. This poses a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14
Type B 08/27/2019 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced when Room #3 was closed due to a musty smell and moisture found in the storage wall on 08/27/2019.	1 2 3 4 5 6 7	Per Principal self reported incident on 08/27/2018. Children were removed from classrooms and placed in temporary classrooms.
	8 9 10 11 12 13 14	This poses a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3439
LICENSING EVALUATOR NAME: Susann Sanchez	TELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:	DATE: 08/27/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2019

LIC9099 (FAS) - (06/04)

Page: 4 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2019 and conducted by Evaluator Susann Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20190529084508

FACILITY NAME:	MILES AVENUE EARLY EDUCATION CENTER		FACILITY NUMBER:	191870883
ADMINISTRATOR:	CLAUDIA ARAUJO		FACILITY TYPE:	850
ADDRESS:	2855 SATURN AVE.		TELEPHONE:	(323) 581-2410
CITY:	HUNTINGTON PARK	STATE: CA	ZIP CODE:	90255
CAPACITY:	164	CENSUS: 129	DATE:	08/27/2019
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Ana Vidal, Principal		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

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9

Children were exposed to a toxic environment.

INVESTIGATION FINDINGS:

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13

Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection. Upon arrival LPA met with Ana Vidal, Principal. Census was taken. LPA informed Principal a complaint has been received regarding an alleged physical plant violation above. An investigation was conducted regarding the complaint allegations listed above. During the course of the investigation interviews were conducted with staff, children, and the director.
On 8/27/18 Room #3 was closed due to a musty smell and moisture found in the storage wall. Principal self reported allegation on 08/27/2018 and a follow- up visit was conducted by LPA Ramos on 10/18/2018. Based on the interviews conducted during previous visit and documentation gathered, the complaint allegation is valid because the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated.
Exit interview conducted with the Principal. A copy of the appeal rights (LIC9058 01/16) were provided. The Principal signature on this report acknowledges receipt of her rights and a copy of this report was provided. Upon receipt, Principal posted the Notice of Site Visit. The Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3439
LICENSING EVALUATOR NAME: Susann Sanchez	TELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:	DATE: 08/27/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2019 and conducted by Evaluator Susann Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20190529084508

FACILITY NAME:	MILES AVENUE EARLY EDUCATION CENTER		FACILITY NUMBER:	191870883
ADMINISTRATOR:	CLAUDIA ARAUJO		FACILITY TYPE:	850
ADDRESS:	2855 SATURN AVE.		TELEPHONE:	(323) 581-2410
CITY:	HUNTINGTON PARK	STATE: CA	ZIP CODE:	90255
CAPACITY:	164	CENSUS: 129	DATE:	08/27/2019
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Ana Vidal, Principal		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff handles children in a rough manner.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection. Upon arrival LPA met with Ana Vidal, Principal. Census was taken. LPA informed Principal a complaint has been received regarding an alleged violations above of the personal rights of a child. During the course of the investigation interviews were conducted with staff, children, and the director.

Based on interviews with children and staff, there were no disclosures made regarding the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with the Principal. A copy of the appeal rights (LIC9058 01/16) were provided. The Principal signature on this report acknowledges receipt of her rights and a copy of this report was provided. Upon receipt, Principal posted the Notice of Site Visit. The Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3439
LICENSING EVALUATOR NAME: Susann Sanchez	TELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:	DATE: 08/27/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 4