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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192000344
Report Date: 05/17/2024
Date Signed: 05/17/2024 04:20:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2024 and conducted by Evaluator Katrina Chicote
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240514133357
FACILITY NAME:MERA FAMILY CHILD CAREFACILITY NUMBER:
192000344
ADMINISTRATOR:MERA, OLGAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 231-6447
CITY:LOS ANGELESSTATE: CAZIP CODE:
90011
CAPACITY:14CENSUS: 4DATE:
05/17/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Olga Mera, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Physical Plant - Licensee did not keep the home free from pests
Criminal Record Clearance - Uncleared adults residing in the home
INVESTIGATION FINDINGS:
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On 05/17/2024 at 12:30 PM Licensing Program Analysts (LPAs) Claudia Kam and Katrina Chicote conducted an Unannounced Complaint Inspection for the purpose of initiating the 10 day investigation to the above allegations. Upon arrival, LPAs announced purpose of inspection and met with Licensee, Olga Mera, who granted entry to facility. LPA Kam conducted inspection and interviews in Spanish.

LPAs observed Licensee with three preschoolers playing outside upon arrival. LPAs observed an infant being carried inside by Assistant (A1), total census four children present during today's inspection.

During this inspection, LPAs were provided guided tour of facility both indoors and outdoors, including off limits areas. LPAs observed "Rat & Mouse Glue Traps" on Kitchen counter. Per Licensee, she did have a pest issue that she is currently addressing. Licensee showed LPAs a hole that was patched up that Licensee states was chewed by pests. Licensee admits that individuals not cleared: Humberto Suarez resides in Bedroom 5 and Maria Minerva Suarez resides in detached ADU.
Report Continues - Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Denise GibbsTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Katrina ChicoteTELEPHONE: (323) 629-7658
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 54-CC-20240514133357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MERA FAMILY CHILD CARE
FACILITY NUMBER: 192000344
VISIT DATE: 05/17/2024
NARRATIVE
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Based on the available information, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. In this case there is concrete evidence to state that the above allegations occurred at the facility and is substantiated.

The following citations are being cited today on the attached LIC 9099D.

LPAs informed Licensee Olga Mera that this report dated 05/17/2024 document one Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPAs informed the Licensee to provide a copy of this licensing report dated 05/17/2024 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A violation regarding criminal record clearance (2) warrants an immediate civil penalty of $500 max/person and is hereby assessed, see LIC 421IM.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted and report was reviewed with the Licensee, Olga Mera.


Report Ends - Page 2 of 2
SUPERVISOR'S NAME: Denise GibbsTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Katrina ChicoteTELEPHONE: (323) 629-7658
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 54-CC-20240514133357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MERA FAMILY CHILD CARE
FACILITY NUMBER: 192000344
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/18/2024
Section Cited
CCR
102370(d)
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102370 Criminal Record Clearance
(d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing, or volunteering in a licensed facility:
This regulation was not met as evidenced by:
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Licensee states that she has evicted these individuals and are scheduled to leave on 06/01/2024. Licensee states individuals refuse to leave until this date. Licensee states she will provide update to LPA Kam on 05/20/2024 as they are scheduled to sign documents in regards to evicton.
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Based on LPAs record review and interview, Licensee did not have two individuals living in the home cleared. This poses an immediate health, safety, and personal rights risk to children in care.
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Declaration obtained from Licensee in regards to supervision plan and ensuring individuals do not enter childcare area. Licensee states the backdoor will remain locked while children are in care. LPA observed there is a lock on backdoor.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Denise GibbsTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Katrina ChicoteTELEPHONE: (323) 629-7658
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 54-CC-20240514133357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MERA FAMILY CHILD CARE
FACILITY NUMBER: 192000344
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/17/2024
Section Cited
CCR
102423(a)(2)
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102423 (a)(2) Personal Rights
Each child receiving services from a family child care home shall have.. rights that shall not be waived ... These rights include,..: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This regulation was not met as evidenced by:
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Licensee states she has not seen pests for five months as she has created a plan that involves traps, filling in hole where pests were getting access to home, and cleaning daily with ammonia. LPAs observation confirm Licensee's statement. Clearing deficiency on this date.
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Based on LPAs observations and interview, Licensee did not have the facility free from pests. This poses a potential health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Denise GibbsTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Katrina ChicoteTELEPHONE: (323) 629-7658
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5