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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192000484
Report Date: 05/18/2020
Date Signed: 05/20/2020 01:19:28 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2020 and conducted by Evaluator Lissete Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20200317091904
FACILITY NAME:CASTANEDA FAMILY CHILD CAREFACILITY NUMBER:
192000484
ADMINISTRATOR:CASTANEDA, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 962-2006
CITY:BALDWIN PARKSTATE: CAZIP CODE:
91706
CAPACITY:14CENSUS: 3DATE:
05/18/2020
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Maria CastanedaTIME COMPLETED:
10:57 AM
ALLEGATION(S):
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Licensee did not provide a safe environment for children in care.
INVESTIGATION FINDINGS:
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At 10:30a.m. on May 18, 2020, Licensing Program Analyst (LPA) Lissete Gonzalez conducted a Tele-Visit Complaint Inspection due to COVID-19 and precautionary measures. The purpose of the Tele-Visit was to conclude the investigation regarding the above complaint allegation. LPA met with Licensee, Maria Castaneda, who guided LPA on a virtual tour of the facility. There were three (3) children present.

Allegation states the Licensee did not provide a safe environment for children in care. During the course of the investigation, interviews were conducted with the reporting party, day-care staff, and day-care children. LPA obtained a copy of the children’s roster. A report from local law enforcement was obtained and reviewed. Staff #2’s cell phone records were also obtained and reviewed. Based on the evidence obtained during the investigation through interviews, observation, and review of records, the evidence does not support the above allegation. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.
REPORT CONTINUES ON NEXT PAGE: 1 OF 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Lissete GonzalezTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20200317091904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CASTANEDA FAMILY CHILD CARE
FACILITY NUMBER: 192000484
VISIT DATE: 05/18/2020
NARRATIVE
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Per California Code of Regulations Title 22, Division 12, no deficiency cited during today's tele-visit.

Exit interview conducted with Licensee, Maria Castaneda. Appeal Rights explained and provided. A copy the report (LIC 9099), Appeal Rights (LIC 9058), and the Notice of Site Visit (LIC 9213) were sent via Email to Licensee. An electronic read receipt confirms receipt of the reports. The facility representative was provided with the mailing address for the Monterey Park Regional Office (1000 Corporate Center Drive, Suite 200B, Monterey Park, CA 91754) and agrees to send a copy of the signed LIC 9099 reports by email to LPA. The Notice of Site Visit (LIC 9213) shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

END OF REPORT: PAGE 2 OF 2
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Lissete GonzalezTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2