192003022-8-20-2019-33-CC-CGUA-BG7NST-20190920104341

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192003022
Report Date: 08/20/2019
Date Signed: 08/20/2019 03:53:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2019 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20190613122450

FACILITY NAME:	SINWA EDUCATION INSTITUTE CORP		FACILITY NUMBER:	192003022
ADMINISTRATOR:	CATHERINE CHU		FACILITY TYPE:	850
ADDRESS:	401 W. LAS TUNAS DRIVE		TELEPHONE:	(626) 282-3771
CITY:	SAN GABRIEL	STATE: CA	ZIP CODE:	91776
CAPACITY:	32	CENSUS: 16	DATE:	08/20/2019
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Qianqing Li & Choi Chan		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Day care staff used inappropriate discipline
Day care child was left in a dark room resulting in injury.
Day care staff forced child to eat.
Day care staff yelled at children.
Day care staff are physically rough with day care children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Teacher Qianqing Li and assistant Megyi Chen. There were 16 children present with the two staff members. About 30 min after, Assitant Director Choi Chan arrived at the faicility.

During the inspection LPA Lee conducted interviews, reviewed records, and made observations in regards to the above allegations. The reporting party alleged that Staff#2 from this facility violated the personal rights of children in care and used inappropriate discipline on children in care. The complaint specified that Staff#2 yelled at children in care, and forced a child to eat during meal time. The allegation also specified that Staff#2 had hit a child, was physically rough with a child, and locked a child in a room as a form of dicipline. The facility denied these allegations and made no disclosure when interviewed, including Staff#2.

During the investigation, LPA Lee obtained a police report from the San Gabriel Police department that was related to the above allegations. LPA Lee observed that the information stated on the report did not corroborate any of above allegations. The reporting party that made the allegation was not available for an interview.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20190613122450

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: SINWA EDUCATION INSTITUTE CORP	FACILITY NUMBER: 192003022
	VISIT DATE: 08/20/2019

NARRATIVE

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During the investigation LPA Lee interviewed children in care at the facility. The information obtained during these interviews did not provide any evidence that corroborated any of the above allegations.

The evidence obtained during this investigation did not provide any supportive evidence that the allegations did happen. The reporting party was not able to be reached to provide further context and elaboration in regards to the allegations provided. The facility and all staff member interviewed denied all allegations. Although it is possible that the allegations did not happen. There was also a lack of evidence to determine that the allegations were false.

In conclusion, although the allegations that staff used inappropriate discipline by leaving a child in a dark room resulting in injury, staff violated personal rights of children in care by forcing a child to eat, yelling at a child and being physically rough with a child in care may be valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

Exit Interview conducted with Staff member Choi Chan. Appeal rights discussed and explained.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting for 30 days will result in a civil penalty of $100.00 dollars.

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 08/20/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2019

LIC9099 (FAS) - (06/04)

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