192003036-12-17-2020-33-CC-CGUA-BWXTMN-20210104135124

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192003036
Report Date: 12/17/2020
Date Signed: 12/17/2020 05:47:33 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2020 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20200218111130

FACILITY NAME:	MEYERS FAMILY CHILD CARE		FACILITY NUMBER:	192003036
ADMINISTRATOR:	MEYERS, MARY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 919-1296
CITY:	LA PUENTE	STATE: CA	ZIP CODE:	91744
CAPACITY:	14	CENSUS: 7	DATE:	12/17/2020
		UNANNOUNCED	TIME BEGAN:	03:30 PM
MET WITH:	Mary Myers		TIME COMPLETED:	05:55 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights-Licensee hit child in care
Personal Rights- Adult in the home handled child in a rough manner
License-Licensee does not live in the home

Personal Rights-Licensee placed child's hands in hot water for punishment

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPAs) Cynthia Reyes and Alanna Gontarek conducted a follow up Inspection to present the findings of the complaint investigation. LPAs Reyes and Gontarek identified themselves and discussed the purpose of the inspection. Due to COVID- 19 precautionary measures were taken during the entire inspection by the LPA Reyes and Gontarek, who wore appropriate personal protective equipment.
Licensee and her assistant Kelly during the inspection did not wear appropriate personal protective equipment. LPAs discussed with the licensee the importance of her and her staff to wear the face mask and to have any child 2 year old or older wear a mask. LPA Gontarek had done the Technical assistant face time application call on 08/05/2020. After LPAs advised of face covering the licensee and her assistant put a mask on.

During the course of the investigation LPA conducted interviews with licensee, complainant, staff, parents and children. LPA also reviewed and obtained records from the facility and the Irwindale Sheriffs department. Disclosures were made in regards to all the above allegations of Personal rights and License. Based on the available information, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 12/17/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 33-CC-20200218111130

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MEYERS FAMILY CHILD CARE	FACILITY NUMBER: 192003036
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/17/2020

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 12/17/2020 Section Cited CCR 101223(a)(1)(2)	1 2 3 4 5 6 7	Personal Rights: The licensee shall ensure that each child is accorded the following personal rights. To be accorded dignity in his/her personal relationships with staff & other persons. To be accorded safe, healthful comfortable accommodations….This requirement is not met as evidence by Interviews conducted: It was found that the	1 2 3 4 5 6 7	Licensee states will take a classroom management course and submit completion by 1/8/2021. Licensee states will research positive and negative reinforcement strategies Per Licensee, will submit the strategies and a child behavior/discipline plan to the LPA by the POC due date.
	8 9 10 11 12 13 14	licensee smacked a child on the back of his head and yelled at him to be quiet, licensee placed a child hands in hot water for picking her nose and licensee pushed the same child to the ground & told her that's what it feels like to be placed hard on your bottom. This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14
Type A 12/17/2020 Section Cited CCR 102352(h)(1)(b)	1 2 3 4 5 6 7	Definitions: "Home" means the licensee's residence as defined by Government Code Section 244. There can only be one residence. This requirement is not met as evidence by Interviews conducted and licensee own admittance that she lives with her husband at another address in Los Angeles and at the day care address	1 2 3 4 5 6 7	Licensee states she is having her husband fingerprint cleared and will have her husband move into the day care home. Licensee submitted a declaration to restrict her husband from coming into the daycare during operating hours, and going to reside at the daycare address, and not live/stay at her husband's address.
	8 9 10 11 12 13 14	during the week, in La Puente. This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 12/17/2020

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2020

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 33-CC-20200218111130

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MEYERS FAMILY CHILD CARE	FACILITY NUMBER: 192003036
	VISIT DATE: 12/17/2020

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Regarding the allegation of licensee hit child in care. Per interviews it was stated that child #10 hit his cousin in the stomach and the licensee went to take the child to the time out chair and she stated she assisted the child with her hand on the back of his head and yelled at him. Per other interviews it was stated that the licensee smacked the child on the back of the head and yelled at him to be quiet because he was crying. The child demonstrated to the LPA and the Sheriff department on two separate dates, how the licensee smacked the back of his head.

Regarding the allegation of adult in the home handled child in a rough manner. Per Interview and declaration with the licensee, she stated that child #8 had pushed another child to the floor and so she placed child #8 very firmly on the time out chair and told her "That's what it feels like to be placed hard on your bottom". Per other interviews it was stated and demonstrated how the licensee pushed the child to the floor and told her "That's what it feels like".

Regarding the allegation of Licensee placed child's hands in hot water for punishment. Licensee stated child #8 was picking her nose and smearing it around the day care and took her to the bathroom and washed the child hands with warm soapy water to remove the germs. Per other Interviews it was disclosed that the licensee told the parents she used hot water to kill the germs. When the child was interviewed she stated the water had smoke coming out and child was asked what color was the smoke and she stated white and her hands were red and she kept trying to take her hands away from the hot water because it hurt. Other disclosures were made that the water is really hot and was demonstrated to LPAs Reyes and Gontarek, by turning on the hot water handle from the faucet in the bathroom at the day care.

Regarding the allegation of Licensee does not live in the home. Per interview with licensee Mary, she stated she is married to Kent Robinson and she stays with him in Los Angeles and during the week she stays at the day care during the days and hours. Per Interviews it was stated that some of the parents have known Mary for about 20 years and that she lives in View Park and goes to the View Park address every day after the day care at night except Thursday nights and she goes there on the weekends with her husband. Some of these parents have met her husband and have done home improvement work at her View Park home. Mary's husband Mr. Robinson is not fingerprint cleared and associated to the day care in La Puente.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 12/17/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2020

LIC9099 (FAS) - (06/04)

Page: 4 of 4

Control Number 33-CC-20200218111130

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MEYERS FAMILY CHILD CARE	FACILITY NUMBER: 192003036
	VISIT DATE: 12/17/2020

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

No there were no disclosures regarding Ms. Kelly the assistant, being was rough and bumped a child head with a hairbrush when the child did not sit still. No disclosure that Ms. Kelly may have hit a child head with a brush.

Upon receipt, Mary Myers, Licensee posted the Notice of Site Visit and the 9099 D page (documentation of deficiencies.) This report and the Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100 civil penalty.

A copy of this report shall be provided to the parents/guardians of the children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parents/guardians of any children newly enrolled at the facility for the next 12 months.

The LIC 9224 Acknowledgement of Receipt of Licensing Reports must be maintained in each child's file immediately upon receipt from the parent.

LPA provided Mary Myers, Licensee with a blank copy of the LIC 9224 Acknowledgement of Receipt of Licensing Report.

Exit interview conducted with Mary Myers, Licensee, during which appeal rights were given and explained. The Licensee signature on this report acknowledges receipt of rights. Consultation was also conducted on this date.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 12/17/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 4