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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192006337
Report Date: 10/01/2021
Date Signed: 10/01/2021 02:29:09 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2021 and conducted by Evaluator Judy Mora
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20210910153512

FACILITY NAME:CENTRO DE ALEGRIAFACILITY NUMBER:
192006337
ADMINISTRATOR:MARICELA GUZMANFACILITY TYPE:
850
ADDRESS:420 N. SOTO STREETTELEPHONE:
(323) 685-8501
CITY:LOS ANGELESSTATE: CAZIP CODE:
90033
CAPACITY:62CENSUS: 26DATE:
10/01/2021
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Maricela Guzman TIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Facility does not allow children presumed to be autistic to play outside.
Staff grabbed a child by the arm and left marks.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Judy Mora conducted an unannounced site inspection on this date to conclude the investigation for the above complaint allegation. LPA met with Office Manager Jessica Dieguez, as Director was not available at the time of arrival. Maricela Guzman, Interim Director later arrived.

During the course of the investigation interviews were conducted with staff, children and other witnesses. LPA obtained copies and reviewed the following documents: children's roster, children's sign in and out sheets for the preschool classroom for 09/14/21, Employee Handbook, Parent Handbook, case notes and other related documents.

During the course of all interviews conducted with staff, children and other witnesses, there were no disclosures made in regards to the above allegations. Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

*REPORT CONTINUES ON NEXT PAGE
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 896-6847
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 33-CC-20210910153512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CENTRO DE ALEGRIA
FACILITY NUMBER: 192006337
VISIT DATE: 10/01/2021
NARRATIVE
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A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Maricela Guzman.

Appeal rights were explained and provided.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 896-6847
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 4