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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192006337
Report Date: 11/08/2021
Date Signed: 11/08/2021 01:52:55 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2021 and conducted by Evaluator Judy Mora
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20211104140321
FACILITY NAME:CENTRO DE ALEGRIAFACILITY NUMBER:
192006337
ADMINISTRATOR:VERONICA HERRERAFACILITY TYPE:
850
ADDRESS:420 N. SOTO STREETTELEPHONE:
(323) 685-8501
CITY:LOS ANGELESSTATE: CAZIP CODE:
90033
CAPACITY:62CENSUS: 26DATE:
11/08/2021
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Veronica Herrera TIME COMPLETED:
02:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Judy Mora conducted a 10 day inspection for the above complaint allegation. LPA met with Program Director, Veronica Herrera.

The allegation of personal rights occurred on or around 05/26/21 and was self reported by the facility on 05/27/21. A full investigation was conducted at the time of receival. During the course of this investigation an additional witness interview was conducted as well as an additional interview with the victim. There were no disclosures made during these interviews. A copy of the police report and a medical report are on file.

Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted with Director, Veronica Herrera. Appeal Rights explained and provided.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 896-6847
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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