192006561-6-14-2024-33-CC-BVON-D8E4FK-20240822190404

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192006561
Report Date: 06/14/2024
Date Signed: 06/14/2024 09:37:21 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2024 and conducted by Evaluator Staicy Perry

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20240611104507

FACILITY NAME:	ALISO PICO PRESCHOOL		FACILITY NUMBER:	192006561
ADMINISTRATOR:	CLAUDIA ARREOLA		FACILITY TYPE:	850
ADDRESS:	1505 E. 1ST STREET		TELEPHONE:	(323) 269-6921
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90033
CAPACITY:	60	CENSUS:	DATE:	06/14/2024
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Site Supervisor, Claudia		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Supervision

INVESTIGATION FINDINGS:

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On June 14, 2024, Licensing Program Analysts (LPA) Staicy Perry conducted an unannounced inspection. A COVID risk assessment was conducted. Upon arrival LPA met with Site Supervisor Claudia. LPA informed supervisor the purpose of this inspection is to provide the findings of the complaint investigation which was received on 06/11/2024. Census was taken and LPA observed 11 children and 5 staff at the time of inspection.

During previous case management inspection, LPA Perry interviewed staff regarding the above allegation. LPA Perry also interviewed reporting party, reviewed and obtained copies of children’s roster, personnel report, incident report, declaration obtained, C#1 identification card and reviewed video footage.
Per initial complaint report, the complainant reported that due to lack of supervision, child left the day care and walked home without staff knowledge.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 06/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 33-CC-20240611104507

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ALISO PICO PRESCHOOL	FACILITY NUMBER: 192006561
	VISIT DATE: 06/14/2024

NARRATIVE

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During previous case management inspection, LPA Perry observed the outdoor play yard as well as classrooms exit / entrance doors where C#1 could have potentially wondered away from. Outside side gate near main entrance is a gate that is not locked with a key that is accessible to the children by the lift of a latch that is potentially accessible to children who can climb the step and reach the latch. At about 2:25pm Edith Sanchez, Vice President of Child Development arrived to show LPA video footage from cell phone due to IT not being able to access and save the video to submit to LPA. Based on video footage obtained and reviewed, it was determined that C#1 was left unattended in the play yard at 11:24am. LPA observed at 11:24am children and S#2, S#3, S#4 and S#5 to be gathering all the children to transition the children inside. Once S#2, S#3, S#4 and S#5 gathered the children they then proceeded to walk into the classroom. LPA did not observe teachers taking a head count of the children in their care. Shortly after at 11:26am C#1 appeared to walk back and forth to the door which leads to the classroom. C#1 was observed to be crying. At 11:32am child was observed to be walking to the gate that leads to the exit front main entrance and try and squeeze through the side opening out of the gate. C#1 was unable to fit through the gate. C#1 then continues to walk back and forth trying to gain access into the classroom then at 11:37am C#1 was observed to walk back toward the playground and camera footage ended. At 11:42 staff became aware that C#1 was missing, and Staff were observed to come outside to look for C#1.

Staff interviewed stated that children were not accounted for when the class transitioned back into the classroom from outside to inside. Per S#2 it was stated that “I come in last because I always check the playground. Once I seen that the 3 main children that mostly wonder were there, I felt confident that all children were present and then I stopped counting.” S#3 disclosed that, “So we did count but since I was in the front, I mainly was just getting the children in and since I had a child in my arms it makes it hard to make sure everyone else is following.” S#4 disclosed that when they transitioned from outside back to inside that a head count of children was not conducted. LPA obtained information that this occurred around 11:20-11:30am. Staff #1 stated that parent of C#1 called the center to ask if C#1 attended school today. S#1 stated that she heard C#1 in the background on the phone and that’s when P#1 stated that C#1 was home with her, and that C#1 stated that she escaped through the door. LPA did obtain directions from where child left facility all the way to child’s home and it was a 16-minute walk and was 0.6 miles away from the facility. S#1 stated that she spoke to mom to address the incident. S#1 stated that P#1 stated that C#1 said, “I ran away from school”. S#1 sated that P#1 stated that C#1 was fine and not hurt. Facility did provide an incident report. Per S#1, once mom notified facility that child had wandered home alone facility did not follow up on making sure C#1 was okay.

SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 06/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2024

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20240611104507

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ALISO PICO PRESCHOOL	FACILITY NUMBER: 192006561
	VISIT DATE: 06/14/2024

NARRATIVE

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LPA attempted to interview P#1 and P#2 but was unable to reach party. Several attempts were made and were unsuccessful.

Per reporting party, it was disclosed that, C#1 was locked out of school, and was left unattended in the playground area, and was trying to gain access to the classroom. C#1 was crying and yelling for the teacher at the door. No one answered. C#1 told R.P. that she went to the park opened the big gate, went through the parking lot and went all the way home crying. “My teachers left me”, “the door no one opened”. “I didn’t hide, my teacher locked me out, I cry I say open the door and no one came, so I wanted to go home, I want my mommy and granny, then I walk home”. R.P, disclosed that C#1 home from facility is 0.6 miles away and a 13-minute walk for an adult. R.P. stated that C#1 passed major freeway entrances and exits, major streets, homeless encampments, and businesses.

LPA did observe video footage during previous inspection on 6/11/24, which showed S#2, S#3, S#4 and S#5 leave C#1 outside in the play yard.

Based on observations, video footage and information obtained and conducted with staff, review of all documents provided to LPA Perry during visit. LPA Perry determined that on June 10, 2024, at this above facility, staff were observed to leave the play yard and transition the children indoors when C#1 was not accounted for. LPA Perry observed the video footage and determined the C#1 to be unattended for 18 minutes and wandered off the facility premises to home address, which is located 0.6 miles from the facility, which poses an immediate risk to the children in care. Based on interviews, teachers were unaware that C#1 was missing until class was sitting for lunch and S#1 was taking head count for lunch. C#1 was found at home with mother.

This agency has investigated the complaint alleging, due to lack of supervision, child left the day care and walked home without staff knowledge. Based upon the evidence as presented above, the allegation has been determined to be substantiated. Based on interviews and disclosures made during the department investigation, the preponderance of evidence and the standard has been met, therefore, the above allegations are found to be substantiated. California Code of Regulations (Title 22 Division & Chapter), have already been cited on 6/11/2024 for the same incident, along with Absence of Supervision warranted and immediate civil penalty. A Civil Penalty Assessment of an immediate $500 was accessed was already

SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 06/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 33-CC-20240611104507

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ALISO PICO PRESCHOOL	FACILITY NUMBER: 192006561
	VISIT DATE: 06/14/2024

NARRATIVE

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assessed on 6/11/2024 report. During previous case management inspection facility was cited (2) Type A deficiencies regarding same allegations. (One) 101229(a)(1) Responsibility for Providing Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. And (one) 101223 Type A Personal Rights states (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs.

A Notice of Site Visit LIC (9213) was provided and must be posted for 30 days.

Appeal rights were provided and explained to Supervisor Claudia. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview was conducted and report was reviewed with Site Supervisor Claudia.

SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 06/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2024

LIC9099 (FAS) - (06/04)

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