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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197401106
Report Date: 07/08/2021
Date Signed: 07/08/2021 01:17:18 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2021 and conducted by Evaluator Monique Jessica Ayala
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210525090654
FACILITY NAME:STEPPING STONES CHILDREN'S CENTERFACILITY NUMBER:
197401106
ADMINISTRATOR:JOELENE HOSELTONFACILITY TYPE:
850
ADDRESS:26330 N. FRIENDLY VALLEY PKWY.TELEPHONE:
(661) 251-4469
CITY:SANTA CLARITASTATE: CAZIP CODE:
91321
CAPACITY:71CENSUS: 42DATE:
07/08/2021
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Jolene Hoselton, DirectorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Staff told potential parent that their staff will not be wearing masks.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 8, 2021 Licensing Program Analyst (LPA) Monique Ayala conducted a complaint investigation for the above allegation. LPA met with director, who guided LPA on a tour of the facility. Facility owner Nancy was also present during the insepction. Upon arrival LPA observed 42 children in care with 7 staff. All staff are fingerprint cleared and associated to the facility.

The investigation consisted of interviews with the director, owner and relevant parties. Based on the evidence obtained and LPAs observation the above allegation is deemed UNSUBSTANTIATED. LPA observed all staff wearing face coverings on 07/08/2021. A technical advisory will be given to the facility today 07/08/2021, for children over the age of 2 wearing face coverings.

An exit interview was conducted and a copy of this report was provided to the director along with Notice of Site Visit and Appeal Rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 369-2168
LICENSING EVALUATOR NAME: Monique Jessica AyalaTELEPHONE: (661) 202-3365
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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