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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197401106
Report Date: 08/04/2023
Date Signed: 08/04/2023 03:36:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2023 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230613111523
FACILITY NAME:STEPPING STONES CHILDREN'S CENTERFACILITY NUMBER:
197401106
ADMINISTRATOR:ANNE E GRUNBOKFACILITY TYPE:
850
ADDRESS:26330 N. FRIENDLY VALLEY PKWY.TELEPHONE:
(661) 251-4469
CITY:SANTA CLARITASTATE: CAZIP CODE:
91321
CAPACITY:71CENSUS: 28DATE:
08/04/2023
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Anne E. GrunbokTIME COMPLETED:
03:36 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation: Lack of Supervision: Lack of care and supervision resulting in daycare child injury
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/04/2023, Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced subsequent complaint inspection to deliver findings on the above allegations. LPA met with Director Anne E. Grunbok, and toured the facility. Upon arrival LPA observed 28 children and six staff providing care and supervision. Palmdale Regional Office received confirmation case was assigned on 4/6/2023 based on an incident that occurred on 4/04/2023. This report was also, self reported by the facility.
During the course of the investigation, Investigation Branch (IB) Investigator Laura Garcia conducted interviews and gathered documents relevant to the complaint allegation. A review of medical documentation and interviews with medical staff was not able to determine cause of injury. Staff was providing supervision. Based on evidence obtained and interviews conducted, the allegation of lack of supervision are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Lady KingTELEPHONE: (310) 568-1824
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2023 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230613111523

FACILITY NAME:STEPPING STONES CHILDREN'S CENTERFACILITY NUMBER:
197401106
ADMINISTRATOR:ANNE E GRUNBOKFACILITY TYPE:
850
ADDRESS:26330 N. FRIENDLY VALLEY PKWY.TELEPHONE:
(661) 251-4469
CITY:SANTA CLARITASTATE: CAZIP CODE:
91321
CAPACITY:71CENSUS: 28DATE:
08/04/2023
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Anne E. GrunbokTIME COMPLETED:
03:36 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation: Personal Rights: Staff inappropriately pulled a daycare child's hair
Allegation: Personal Rights: Staff spoke inappropriately to a daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/04/2023, Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced subsequent complaint inspection to deliver findings on the above allegations. LPA met with Director Anne E. Grunbok, and toured the facility. Upon arrival LPA observed 28 children and six staff providing care and supervision. Palmdale Regional Office received confirmation case was assigned on 4/6/2023 based on an incident that occurred on 4/04/2023. This report was also, self reported by the facility.
During the course of the investigation, Investigation Branch (IB) Investigator Laura Garcia conducted interviews and gathered documents relevant to the complaint allegations. During incident 4/4/2023 staff were providing supervision, staff immediately assisted child down the climbing stricture and applied first aid. Based on evidence obtained and interviews conducted, the allegation of personal rights are deemed Unsubstantiated. a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegations occurred. An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Lady KingTELEPHONE: (310) 568-1824
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2