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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197401204
Report Date: 11/17/2023
Date Signed: 11/17/2023 10:55:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/25/2023 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230925093747
FACILITY NAME:COLLEGE OF THE CANYONS, CHILD DEVELOPMENT CENTERFACILITY NUMBER:
197401204
ADMINISTRATOR:KELLER, JULIEFACILITY TYPE:
850
ADDRESS:26455 N. ROCKWELL CANYON ROADTELEPHONE:
(661) 362-3501
CITY:VALENCIASTATE: CAZIP CODE:
91355
CAPACITY:90CENSUS: 54DATE:
11/17/2023
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Director Julie KellerTIME COMPLETED:
11:10 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation Personal Rights: Staff left daycare child in soiled diaper/clothing for a period of time.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/17/2023 at 9:50 AM, Licensing Program Analyst (LPA) Andrew Alemoh met with Director Julie Keller for the purpose to deliver the finding of the above allegation. Upon arrival, LPA observed 54 preschool age and 22 staff members present providing care and supervision. The investigation consisted of interviews with director, parents, and other complaint relevant parties. Based on evidence obtained it was revealed that the day care facility is changing the day children’s diapers in a timely manner. Children statements collaborated with staff statements in that the day care children are being changed throughout the entirely of the day when need or if need be. The facility is equipped with an extra supply of diapers as well as parents and or authorized representatives provide the facility with their own personal diapers for the day care child. Based upon interviews conducted, the above allegation of the complaint is deemed unsubstantiated.

Exit interview conducted a copy of this report was left at the facility. No citations were cited at this visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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