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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197401415
Report Date: 08/23/2023
Date Signed: 08/28/2023 02:53:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator Dalicia Adkins
COMPLAINT CONTROL NUMBER: 30-CC-20230530202536
FACILITY NAME:KID'S POINTE DAYCARE CENTERFACILITY NUMBER:
197401415
ADMINISTRATOR:LUZ LUNAFACILITY TYPE:
850
ADDRESS:4311 LINCOLN BL. SUITE"A"TELEPHONE:
(310) 821-8861
CITY:MARINA DEL REYSTATE: CAZIP CODE:
90292
CAPACITY:76CENSUS: 24DATE:
08/23/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Director Luz Luna TIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Personal Rights-Day care child was bitten while in care.
Personal Rights-Day care child sustained multiple injuries while in care.
Reporting Requirements-Facility staff are not accurately reporting day care child's injuries at the facility.
Lack of Supervision-Facility staff are not adequately supervising day care children
INVESTIGATION FINDINGS:
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On 8/23/2023 Licensing Program Analyst (LPA) Dalicia Adkins conducted a subsequent complaint visit and met with director, Luz Luna. LPA explained the purpose of the visit and was guided on a tour of the facility. LPA Adkins observed three teachers supervising twenty four children. The purpose of today's visit 8/23/23 is to deliver findings of the above mentioned allegations. On 06/06/2023 LPA Adkins conducted ten day complaint visit. LPA Adkins conducted facility observations/ inspection, interviewed staff, and collected the following supportive records: children's roster, ouch reports, and written statements.

During pertinent interviews and record review there was a conflict in the information obtained.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230530202536
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KID'S POINTE DAYCARE CENTER
FACILITY NUMBER: 197401415
VISIT DATE: 08/23/2023
NARRATIVE
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Based on interviews, observations and record reviews no information revealed to approve or disapprove the allegations of day care child was bitten while in care, day care sustained multiple injuries while in care, facility staff are not accurately reporting day care children injuries at the facility, or facility staff are not adequately supervising day care children. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred, therefore the allegations as mentioned are unsubstantiated.

No citations given during today 8/23/23 complaint visit. This report reviewed with director Luz Luna and copy given.

Due to LPA laptop technical issues notice of site visit and will be emailed to Director Luz Luna.
Appeal Rights given, and as explained on the back of this form.
LPA was unable to access FAS database due to laptop technical issues. This is a written replication of licensing inspection report LIC 9099.

COMPLAINT CONTROL NUMBER- 30-CC-20230530202536

Written report given to director Luz Luna on 8/23/23 and has director wet signature.

This report was emailed to director Luz Luna.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2