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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197401415
Report Date: 07/25/2019
Date Signed: 07/25/2019 10:33:52 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2019 and conducted by Evaluator Karren Starks
COMPLAINT CONTROL NUMBER: 30-CC-20190430160700
FACILITY NAME:KID'S POINTE DAYCARE CENTERFACILITY NUMBER:
197401415
ADMINISTRATOR:LUZ LUNAFACILITY TYPE:
850
ADDRESS:4311 LINCOLN BL. SUITE"A"TELEPHONE:
(310) 821-8861
CITY:MARINA DEL REYSTATE: CAZIP CODE:
90292
CAPACITY:76CENSUS: 6DATE:
07/25/2019
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:Luz LunaTIME COMPLETED:
10:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS - Staff failed to keep the facility free of head lice.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/25/19, Licensing Program Analyst (LPA) Karren Starks made an unannounced visit for the purpose of concluding a complaint investigation. LPA met with the Director, Luz Luna observing proper teacher/child ratios.

Based on information obtained and interviews conducted, the staff conducts daily health checks which include lice checks. When there was one child with lice the staff had the child removed, checked all the children that were in care, parents were notified verbally and with written notification. Staff had the parents take all bedding home to be laundered and the facilty was cleaned and sanitized.
Therefore the allegation of the Staff failing to keep the facility free of head lice is deemed unsubstantiated, meaning although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiency cited. Copy of Report and Notice of Site visit issued.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Karren StarksTELEPHONE: (424) 301-3069
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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