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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403009
Report Date: 12/06/2019
Date Signed: 12/06/2019 03:36:14 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2019 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20191004170700
FACILITY NAME:LOS ANGELES FIRST PRESCHOOL EDUCATION CENTERFACILITY NUMBER:
197403009
ADMINISTRATOR:AHN, SU K.FACILITY TYPE:
850
ADDRESS:2029 WEST WASHINGTON BOULEVARDTELEPHONE:
(213) 733-8827
CITY:LOS ANGELESSTATE: CAZIP CODE:
90018
CAPACITY:175CENSUS: 55DATE:
12/06/2019
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Su Ahn, DirectorTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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9
Staff not treating child equal to other day-care children.
Staff forcing day-care children to run for an extended period of time.
Staff made inappropriate comments about day-care child.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Rita Ramos conducted an unannounced complaint inspection to the above facility. LPA initally met with Hyun Lee, Administrator, who guided analyst on a tour of the facility. LPA was later met met by Su Ahn, Director. There were11 staff with 55 children upon arrival.

During the investigation LPA obtained copies of the facility roster, took pictures, interviewed staff and children, and obtained copies other supportive documentation.

Information provided by the reporting party indicates that Staff #3 is not treating Child #1 equally to other children in care, Staff #3 has made inappropriate comments about Child #1, and that Staff #3 is making children in care run for extended periods of time and not letting them play or drink water outside.

Per Director, Staff #3 does make children run, however, it is meant for exercising and does not believe that Staff #3 is not making inappropriate comments or discriminating any child in care. ------------Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 54-CC-20191004170700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LOS ANGELES FIRST PRESCHOOL EDUCATION CENTER
FACILITY NUMBER: 197403009
VISIT DATE: 12/06/2019
NARRATIVE
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When interviewing staff, Staff #1, #2, #5, #6 and #7 stated that Staff #3 does make the children run. Staff #2 disclosed that Staff #3 makes the children run as a form of exercise. Staff #1, #2, and #7 disclosed that Staff #3 has made inappropriate comments about Child #1 in the presence of Child #1 and that Staff #3 does have Child #1 either sit or play in an area away from other children or away from Staff #3. Staff #1, #2, #5, #6 and #7 disclosed that Staff #3 only allows children to drink water inside.

When interviewing Staff #3, Staff #3 disclosed that they do make the children run but, as a form of exercise. Staff #3 further disclosed that children do not drink water outside because they prefer to give them fresh water inside in this manner they are not drinking water on the sand and getting dirty. Staff #3 disclosed that they believe Child #1 may need developmental services and at times includes Child #3 in the classroom activities and at other times lets Child #3 play on their own.

When interviewing children, Child #3 and #4 only disclosed that Staff #3 makes them run, however, they cannot have drinking water outside.

Based on LPAs observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 Personal Rights 101223(a)(1) and 101223(a)(3), are being cited on the attached deficiencies page.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Licensee/Director was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports Form during this visit. A copy of the Parent Notification Requirements was also provided to the licensee/Director.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Su Ahn, Director/Licensee, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. --------Page 2 of 2

SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 54-CC-20191004170700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LOS ANGELES FIRST PRESCHOOL EDUCATION CENTER
FACILITY NUMBER: 197403009
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/06/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/07/2019
Section Cited
CCR
101223(a)(1)
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Personal Rights
To be accorded dignity in his/her personal relationships with staff and other persons.

This requirement is not met as evidenced by interviews conducted and disclosures made in regards to Staff #3 isolating child due to
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Per Director, a training will be held in regards to positively addressing childrens needs and engaging children. A copy of the agenda will be submitted by POC due date of 12/07/19.
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their belief that child needs developmental services. This poses an immediate health, safety, and personal rights risk to children in care.
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Type A
12/07/2019
Section Cited
CCR
101223(a)(3)
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Personal Rights
To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting.
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Per Director, a meeting with Staff will be held and personal rights will be reviewed and discussed a copy of the meeting's topis will submitted by POC due date of 12/07/19.
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This requirement is not met as evidenced by interviews conducted and disclosures made that Staff #3 made inappropriate comments about Child #1 and made children run outside without being able to drink water outdoors. This poses an immediate health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2019 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20191004170700

FACILITY NAME:LOS ANGELES FIRST PRESCHOOL EDUCATION CENTERFACILITY NUMBER:
197403009
ADMINISTRATOR:AHN, SU K.FACILITY TYPE:
850
ADDRESS:2029 WEST WASHINGTON BOULEVARDTELEPHONE:
(213) 733-8827
CITY:LOS ANGELESSTATE: CAZIP CODE:
90018
CAPACITY:175CENSUS: 55DATE:
12/06/2019
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Su Ahn, DirectorTIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff ignoring day-care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Rita Ramos conducted an unannounced complaint inspection to the above facility. LPA initally met with Hyun Lee, Administrator, who guided analyst on a tour of the facility. LPA was later met met by Su Ahn, Director. There were11 staff with 55 children upon arrival.

During the investigation LPA obtained copies of the facility roster, interviewed staff, and interviewed children.

Information provided by the reporting party indicates that Staff #3 ignores Child #1 when they are in care.

Per Director, the staff at the facilty work with all the children and do not ignore them.

Staff interviewed made no disclosures in regards to Staff #3 ignoring Child #1.
----------Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 54-CC-20191004170700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LOS ANGELES FIRST PRESCHOOL EDUCATION CENTER
FACILITY NUMBER: 197403009
VISIT DATE: 12/06/2019
NARRATIVE
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Children interviewed made no disclosures in regards to the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Su Ahn, Director including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

-----Page 2 of 2

SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 5