197403366-2-25-2022-30-CC-KSTS-CCRT6L-20220322142719

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197403366
Report Date: 02/25/2022
Date Signed: 02/25/2022 05:19:49 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/31/2021 and conducted by Evaluator Shandra Powell

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20211231095717

FACILITY NAME:	KID'S CASTLE CHILD CARE CENTER		FACILITY NUMBER:	197403366
ADMINISTRATOR:	SAWYER, LYNETTE		FACILITY TYPE:	850
ADDRESS:	745 NORTH LA BREA AVE.		TELEPHONE:	(310) 677-2997
CITY:	INGLEWOOD	STATE: CA	ZIP CODE:	90302
CAPACITY:	162	CENSUS: 71	DATE:	02/25/2022
		UNANNOUNCED	TIME BEGAN:	03:16 PM
MET WITH:	SAWYER, LYNETTE, Director		TIME COMPLETED:	05:30 PM

ALLEGATION(S):

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Personal Rights - Facility released daycare child to an adult which was not on the child's emergency contact list
Personal Rights - Staff engaged in a verbal altercation in the presence of daycare children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Shandra Powell conducted an unannounced complaint inspection to the above facility to deliver findings of the complaint. LPA met with Lynette Jones Sawyer, LPA toured the facility. There were 71 children including Toddlers upon arrival.

During the investigation LPAs Powell and Phillips obtained copies of the facility roster, took pictures, interviewed staff and complaintant, and obtained copies of other supportive documentation.
Information provided by the complaintant indicates that Facility released daycare child to an adult which was not on the child's emergency contact list and Staff engaged in a verbal altercation in the presence of daycare children. Staff and Director all made admission to both of the above allegations being true. However the facility released daycare child to an adult who also has children attending facility and on many occasions has signed and picked child in question up from facility.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20211231095717

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KID'S CASTLE CHILD CARE CENTER	FACILITY NUMBER: 197403366
	VISIT DATE: 02/25/2022

NARRATIVE

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The emergency contact form was recently changed and the adult name that was on form with permission previously to pick up child was no longer on form. The child was brought back to the facility. Allegation #2 Staff and Director also made admission too. However the Staff was leaving work and was on the facility parking lot and a parent had parked their car incorrect and staff member could not move car out of stall correctly to leave for the day. The staff member and parent did engage in a verbal altercation in front of child. Due to child no longer attending the facility, there is no immediate threat. However, this poses a potential health and safety risk to children in care.

Based on LPAs interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 101223 Personal Rights.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Lynette Jones Sawyer Appeal Rights were given.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 30-CC-20211231095717

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KID'S CASTLE CHILD CARE CENTER	FACILITY NUMBER: 197403366
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/25/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/08/2022 Section Cited CCR 101223	1 2 3 4 5 6 7	Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	Per Lynette Jones Sawyer,Dir. all staff is pending a meeting to discuss personal rights and stress management. The facility will also submit a plan on how Emergency Forms will be implemented when updated. Certificates, new implementation and agendas of the trainings will be submitted by POC due date of 3/04/2022.
	8 9 10 11 12 13 14	This requirement is not met as evidenced by Admission made by Staff which shows Personal rights were violated by Staff. Due to child no longer attending facility no immediate threat, this poses a potetnial health and safety risk to children in care.	8 9 10 11 12 13 14
Type B 03/08/2022 Section Cited CCR 101223	1 2 3 4 5 6 7	Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	Per Lynette Jones Sawyer, Dir. all staff is pending a meeting to discuss personal rights and stress management. Certificates and agendas of the trainings will be submitted by POC due date of 3/04/2022.
	8 9 10 11 12 13 14	This requirement is not met as evidenced by Admission made by Staff which shows Personal rights were violated by Staff. Due to child no longer attending facility no immediate threat, this poses a potetnial health and safety risk to children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2022

LIC9099 (FAS) - (06/04)

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