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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403366
Report Date: 08/05/2022
Date Signed: 08/05/2022 02:44:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2022 and conducted by Evaluator Shandra Powell
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220510083518
FACILITY NAME:KID'S CASTLE CHILD CARE CENTERFACILITY NUMBER:
197403366
ADMINISTRATOR:SAWYER, LYNETTEFACILITY TYPE:
850
ADDRESS:745 NORTH LA BREA AVE.TELEPHONE:
(310) 677-2997
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:162CENSUS: 90DATE:
08/05/2022
UNANNOUNCEDTIME BEGAN:
10:01 AM
MET WITH:Danielle LaMotte, Lead TeacherTIME COMPLETED:
03:14 PM
ALLEGATION(S):
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Lack of Supervision - Due to lack of supervision child was bitten by another child.
Personal Rights- Child sustained injuries while in care.
Conduct Inimical - Staff were engaged in a verbal altercation in the presence of daycare children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Shandra Powell conducted a complaint inspection.The purpose of the inspection was to deliver the findings for the above allegations. LPA Shandra Powell discussed the purpose of the inspection with Lynette Jones-Sawyer, Director. Census were taken during inspection. LPA observed 90 children on yard in different groups enjoying activites for the end of the Summer. Theme day for Hawaiian Week.
Based on LPA Interviews conducted and records reviewed and received, the preponderance of evidence standard has been met, therefore the above allegations of Lack of Supervision, due to Lack of Supervision child was bitten by another child and Personal Rights, Child sustained injuries while in care and Conduct Inimical - Staff were engaged in a verbal altercation in the presence of daycare children are found to be Substantiated. They are being cited on the attached LIC 9099-D. Per interviews it was stated that child #1 was bitten by another child and staff did not witness the bitting.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra PowellTELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 30-CC-20220510083518
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KID'S CASTLE CHILD CARE CENTER
FACILITY NUMBER: 197403366
VISIT DATE: 08/05/2022
NARRATIVE
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Staff heard child cry and went to check on child and observed bite marks on child's back. information obtained during interviews determined a Lack of Supervision did occur on the date of incident.

The facility provided LPA with a ouch report which indicates the child did sustain the injuries.

During interviews it was determined Staff engaged in verbal altercation in the presence of daycare children with a parent.

Upon receipt, Danielle LaMotte, Lead Teacher posted the Notice of Site Visit and the 9099 D page (documentation of deficiencies.) This report and the Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100 civil penalty.

A copy of this report shall be provided to the parents/guardians of the children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parents/guardians of any children newly enrolled at the facility for the next 12 months.

The LIC 9224 Acknowledgement of Receipt of Licensing Reports must be maintained in each child's file immediately upon receipt from the parent.

LPA provided Danielle LaMotte, Lead Teacher with a blank copy of the LIC 9224 Acknowledgement of Receipt of Licensing Report.

Exit interview conducted with Danielle LaMotte, Lead Teacher during which appeal rights were given and explained.

A copy of the Appeal Rights was provided. The Lead Teacher signature on this report acknowledges receipt of rights. Consultation was also conducted on this date.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra PowellTELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20220510083518
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KID'S CASTLE CHILD CARE CENTER
FACILITY NUMBER: 197403366
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/05/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/12/2022
Section Cited
CCR
101229(a)
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Responsibility for Providing Care and Supervsion. The licensee shall provide care and supervision as necessary to meet the children's needs. A child was bitten on the back and staff was not aware until child cried and went to check and observed
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Per licensee, additional staff will be placed in the classroom during staff breaks and bathroom/diaper changing times and as needed to ensure compliance.
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bite mark on child's back. This is an immediate risk to the health and safety of the children in care.
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Licensee will provide a copy of information given to staff regarding Child Bitters.

A copy will emailed to LPA on POC date of 08/12/2022.
Type A
08/12/2022
Section Cited
CCR
101229(a)(1)
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Care and Supervision.
No child shall be left without the supervision, including visual supervision, of a teacher at any time. A child was bitten by another child and no staff saw what happened.
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Per licensee, additional staff will be placed in the classroom during staff breaks and bathroom/diaper changing times and as needed to ensure compliance.
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This is an immediate risk to the health and safety of the children in care.
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Licensee will provide training to staff regarding Care and Supervision Licensee will send a copy of type of training and sign in sheet of staff by POC date of 08/12/2022.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra PowellTELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 30-CC-20220510083518
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KID'S CASTLE CHILD CARE CENTER
FACILITY NUMBER: 197403366
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/05/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/12/2022
Section Cited
HSC
1596.885(c)
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Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state. Licensee engaged in a verbal
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Staff will provide a written declaration by POC date of 08/12/2022.
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altercation with a parent while
children were in care. Due to child no longer attending facility no immediate threat, this poses a potetnial health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra PowellTELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4