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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403366
Report Date: 06/15/2023
Date Signed: 06/15/2023 02:44:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230321094758
FACILITY NAME:KID'S CASTLE CHILD CARE CENTERFACILITY NUMBER:
197403366
ADMINISTRATOR:SAWYER, LYNETTEFACILITY TYPE:
850
ADDRESS:745 NORTH LA BREA AVE.TELEPHONE:
(310) 677-2997
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:162CENSUS: 0DATE:
06/15/2023
UNANNOUNCEDTIME BEGAN:
02:23 PM
MET WITH:Shanell YatesTIME COMPLETED:
02:55 PM
ALLEGATION(S):
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Personal Rights- Staff accept children with signs of illness into care.
Personal Rights- Staff do not take the appropriate steps to prevent the spread of communicable diseases.
Reporting Requirements- Staff do not follow reporting requirements for communicable diseases.
INVESTIGATION FINDINGS:
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On 06/15/2023 at 2:24 p.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced visit for the purpose of delivering findings for a complaint investigation regarding the allegations above. LPA met with Shanell Yates and observed 0 children and 5 staff at the time of the visit.

On 03/24/2023, LPA Whitmore initiated the complaint investigation and met Director Lynette Jones- Sawyer. LPA observed parents bringing their child to school and signing them in. Prior to entry under parent or staff supervision, the children were observed using hand sanitizer and staff taking their temperature. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 114 total children in care and 15 teachers. LPA interviewed, Staff, Director and children. LPA obtained a Facility Roster, Personnel Report, Sign in Sheets Children, Letter on Illnesses, Daily Schedules, and an Agenda from Staff Meeting.

The Department conducted a full investigation, which included interviews with relevant parties and staff, as well as record review, including documentation as related to the allegations. With the information obtained and interviews conducted the investigation did not provide sufficient evidence to substantiate the allegations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 06/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230321094758
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KID'S CASTLE CHILD CARE CENTER
FACILITY NUMBER: 197403366
VISIT DATE: 06/15/2023
NARRATIVE
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Based upon the information staff were able to explain the appropriate steps that are taken in the facility to prevent the spread of communicable diseases by sanitizing, washing hands, and disinfecting. Staff were also able to explain the procedure the facility takes for reporting requirements. Based upon interviews and documents reviewed it did not appear that there was an outbreak of two or more children.
Therefore, the allegations are deemed unsubstantiated, meaning although the allegations may have happened or are valid there is not a preponderance of the evidence to prove the alleged violations occurred. An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 06/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2